REPORTS TO: Community Manager
Non-Exempt
SUMMARY:
This position is primarily responsible for performing technical and mechanical work that ensures
the inside and external buildings, grounds, amenities, and common areas of the property meet the
Company's standards for cleanliness, appearance, safety, and overall functionality by performing
maintenance-related tasks by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
Completes assigned work orders generated from resident requests for service, as well as
routine upkeep on the property by diagnosing the source or cause of the defect or problem,
and making repairs in accordance with established policies, procedures, safety standards,
and code requirements.
Completes the "make-ready" process to prepare vacant apartment homes for leasing and new
move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance
work needed, scheduling vendors and contractors as needed, obtaining needed supplies and
materials, completing ail maintenance tasks, and inspecting completed work.
Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and
other items from the property's maintenance shop by tracking inventory used, returning
unused items to the established location, and notifying the maintenance supervisor about re-
ordering needs.
Completes documentation and other paperwork in a timely, accurate, and complete fashion
so that service requests can be appropriately documented and tracked.
Assists in maintaining the grounds, common areas, and amenities by picking up trash and
debris, pressure-washing breezeways and pool areas, performing general cleaning, and
painting curbs and signage as needed.
Supports cost-cutting and expense control programs by fixing rather than replacing parts
when possible, not being wasteful with materials and supplies, and practicing the correct use
for tools and equipment.
May periodically inspect work performed by contractors, vendors and other service
providers to verify the work, materials and services meet quality standards, scope and
specifications as required.
Complies with Panther Residential Management safety and risk-management policies by
attending and participating in the property's routine safety meetings, completing required
training on OSHA and other safety related laws and requirements, and by reporting
accidents and incidents promptly and accurately.
Demonstrates customer services skills by treating residents and others with respect,
answering resident questions, responding sensitively to complaints about maintenance
services, and completing assigned work orders with efficiency and urgency.
Assists in conducting routine and periodic property inspections to identify safety and risk