Auto Repair shops hiring highly experienced Service Writers.
Responsibilities
- Greet customers. Answer in-shop or call-in inquiries.
- Address and understand customer's demands.
- Communicate with both customer and mechanic to make repair plans.
- Help mechanic in doing necessary diagnostic.
- Use sales system (Mitchell1) to create quotes or estimates for customers.
- Discuss with customers to engage service.
- Order parts / materials for the sales tickets.
- Update sales ticket to reflect repair progress.
- Update customer regarding the repair progress.
- Test drive vehicles if necessary.
- Cash out customers and release vehicles.
- Organize paperwork to finalize the sales tickets.
- Call back to give post-sales customer care.
- Maintain shop inventory on materials, supplies and parts.
- Do necessary janitor work to keep shop safe, clean, organized, and professional.
- Count money and make daily close report.
- Arm shop alarm and close shop.
- Cover other locations / positions temporarily when necessary.
- Other miscellaneous business related work.
Required work experience:
- 3+ years sales experience in auto repair shop(s).
Requirements:
- Experience with Mitchell1.
- Fluency in speaking and writing in English. Spanish speaking skill is a plus.
- Good typing skill using 10-fingers. 45+ kpm is a must.
- Good spelling and grammaring.
- Good computer skills.Required personality:
- Honest.
- Loyal.
- Attentive.
- Hard-working.
- Fast-learning.
- Team-working.
Job Type: Full-time
Salary: $50,000.00 to $80,000.00 /year
Experience:
- sales: 3 years (Required)
Education:
License or certification:
- Driver's License (Required)
Job Type: Full-time
Pay: $40,000.00 - $70,000.00 per year
Benefits:
Day range:
Shift:
Work Location: In person