Overview:Tufts Dining is a self-operated food service provider managing a comprehensive collegiate dining program on the Tufts University Medford/Somerville and SMFA/Fenway campus, delivering high quality, contemporary and innovative food and hospitality services to meet the various needs of students, staff, faculty, administrators and visitors in a fiscally responsible manner.
Our team provides a progressive resident dining program as well as innovative retail services, and a distinctive university catering program serving a campus community comprised of 6500 undergraduates, 2200 graduate students, and 2300 staff, faculty and administrators.
What You'll Do:The Assistant Unit Manager for Residential Dining is responsible for the effective daily management of a resident board dining center serving on average over 3000 meals per day, seven days per week.
- The Assistant Unit Manager will provide leadership in the areas of customer service, hospitality, food preparation, quality control, food service sanitation, housekeeping, equipment maintenance, marketing, special events planning, and execution.
- They will assist the unit manager with the responsibilities of compliance with department policies, procedures and standards, state and municipal regulations, and university policies and procedures.
- As a Manager-On-Duty, they will work collaboratively with members of the unit management team to deliver the highest quality dining experience every day.
What We're Looking For:Basic Requirements:
- Associate degree in hospitality or food service management or equivalent experience
- Three to five years of food service management experience with at least 2 years managing in high volume food service operation required
- Outstanding interpersonal and organization skills and strong verbal and written communication skills are important
- Demonstrated knowledge of production planning and fiscal management while maintaining high customer satisfaction in a high-volume resident dining program
- Experience with a demonstrated record of teamwork, inclusion, collaboration and partnering
Preferred Qualifications:
- Bachelor’s degree in hospitality, dietetics, culinary arts or food service management
- Outstanding communication skills including interpersonal communication, writing, public speaking, and presenting
- Working knowledge of a residential food service program in a college or university
- Working knowledge of automated food productions systems such as Foodpro or CBORD and sophisticated POS systems such as Sequoia, Blackboard or Micros
- ServSafe Manager Certification
Special Work Schedule Requirements:
- Involves a flexible schedule including weekends and evening shifts
- Schedule is subject to change based on the needs of the business
- A 50+ work week is anticipated during the academic terms
- Travel will occur occasionally in the form of professional development, advanced skills training, or to conduct market research
Pay: $57,900.33 - $72,450.21 per year
Application Question(s):
- Do you have the ability to work a 50 hour work week during academic terms and based on business needs?
- Do you have the ability to work a flexible schedule including weekends and evening shifts?
- Do you have experience managing a team in a high volume food service operation?
Work Location: In person