GROCERY PART TIME JOB DESCRIPTION
ROLE SUMMARY
Department teammate responsible for delivering an awesome customer experience and maintaining amazing department standards. They embody the belief that 100% in-stock position, fantastic selection and great service will create an outstanding customer experience, loyalty and long term business growth.
ACCOUNTABILITIES:Awesome place to shop:
- Joyful customers – customer survey results above target
- Outstanding product availability – no holes on the shelves!
Awesome place to work:
- Highly engaged teammate who displays the ability to multitask from lifting, sorting, stocking and cleaning
- Clean, safe, organized sales floor, production space and back rooms
Striving for greatness:
- Store sales above plan
- Shrink below target
- Store profitability above target
BEHAVIORS:Awesome place to shop:
- Exceeds customer expectations at all times
- Provides outstanding retail execution
- Builds great and lasting customer relationships
- Works to deliver consistent in-stock position
Awesome place to work:
- Creates a fun place to work
- Acts as advocate for Replenishment
- Provides feedback to improve ways of working
Striving for greatness:
- Drives improvement in department operations
- Supports the total store and other departments every day
- Sets and achieves high retail standards and challenges others to do the same
RESPONSIBILITIES:Awesome place to shop:
- Service-oriented and enthusiastic attitude
- Advise customers about products and promote extra sales within the department
- Ensures quality product through rotation, date coding, credits, and quality checks
- Delivers awesome, clean displays and executes marketing, pricing and signage plan
Awesome place to work:
- Ensures department organization, safety and cleanliness
- Works to receive, stock and rotate products
- Assist in training new teammates, creating solid teamwork throughout the department
Striving for greatness:
- Ensures full compliance with all store and company policies and legal regulations
- Masters systems and technologies
- Delivers a high level of performance