Are you passionate about providing exceptional care to patients in a fast-paced environment? Do you thrive in a role that allows you to be both a patient advocate and a team player? If so, then Miami Beach Urgent Care wants you!
We are seeking a motivated and compassionate Patient Care Specialist to join our team at our Miami Beach location. As the first point of contact for our patients, you will play a vital role in ensuring a smooth and positive experience from the moment they walk through the door.
Responsibilities:
* Patient Advocate: Greet patients with a warm and welcoming demeanor, putting them at ease during a potentially stressful time. Actively listen to their concerns and answer questions clearly and concisely. * Registration Expert: Efficiently register new and returning patients, collecting accurate demographic and insurance information. Verify insurance coverage and communicate any co-pay or deductible requirements. * Scheduling Maestro: Coordinate patient appointments for urgent care needs, ensuring efficient flow and minimal wait times. Manage the check-in process to streamline patient flow. * Communication Hub: Clearly communicate with patients, physicians, and other team members regarding appointments, wait times, and updates. Answer phone calls and inquiries in a professional and courteous manner. * Administrative Ace: Maintain accurate medical records and billing information within our electronic health record system. Process payments efficiently and handle financial transactions with accuracy. * Team Player: Collaborate effectively with other team members to ensure a smooth and efficient operation of the front desk. * Safety Champion: Maintain a clean and sanitized environment for patients and staff, following all infection control protocols.
Qualifications:
*High school diploma or GED required. *Minimum 1 year of experience in a fast-paced healthcare or customer service environment (preferred). *Excellent communication and interpersonal skills, with the ability to build rapport with patients of diverse backgrounds. *Strong organizational and time management skills with the ability to prioritize tasks in a busy environment. *Proficient in Microsoft Office Suite and willing to learn new software programs. *Ability to work independently and as part of a team. *Bilingualism (English/Spanish) a strong plus. *Positive attitude, empathy, and a genuine desire to help others.
Benefits:
*Competitive salary and benefits package (dependent on experience). *Opportunity to work in a fast-paced and dynamic environment. *Make a difference in the lives of patients by providing exceptional care. *Be part of a supportive and collaborative team. * Free early access to your pay through Homebase.
Miami Beach Urgent Care is an exciting place to work! We offer a positive work environment with opportunities for professional growth.
If you are ready to make a difference in healthcare, we encourage you to apply!
Available shifts and compensation: We have available shifts all days of the week. Compensation is $18.00 - $20.00/hour.
About Miami Beach Urgent Care: Miami Beach Urgent Care is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at miamibeachurgentcare.com.
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