We are seeking a dedicated Front Desk Coordinator to join our healthcare team. The ideal candidate will have a passion for patient care and possess knowledge of medical terminology and administrative procedures.
Responsibilities
- Answer incoming calls, take messages for practice, providing the necessary information to the clinical staff.
- Schedule appointments according to practice policy and appointment template.
- Enter new patient information and update established patient information into the practice management system at time of scheduling.
- Use practice management system to verify eligibility and benefits prior to the patient’s appointment.
- Greet patients and visitors in a friendly manner as they arrive. Embody the concept of “Director of First Impressions”.
- Collect co-pays and previous balances.
- Ensure that patients are seen in a timely manner and communicate waiting times to both the physician and patient.
- Assist patients in checking out.
- Perform daily closing procedure.
- Ensures that the reception area maintains a neat appearance.
- Process all record requests according to HIPAA rules and office policy.
- Perform other duties as requested by the physician and/or office manager and as other responsibilities that may be added or assigned, if necessary, as the role evolves.
Benefits
- Paid Time Off: 15 days PTO and sick time. Employee will accrue one day of PTO for each year worked up to a total max of 20 days PTO.
- Paid Holidays based upon scheduled work week:
New Year’s Day
Christmas Day
Thanksgiving Day and the following Friday
Memorial Day
Independence Day
Labor Day
- Eligible for medical, dental, and vision benefits. Employer will cover 70% of insurance premiums for employees and $150 towards dependent premium monthly.
- Eligible for the company’s 401k Plan
Job Type: Full-time
Pay: $16.50 - $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person