Are you seeking a new career opportunity for your Administrative or Customer Service background and experience? Would you like to work for one of "America's Fastest Growing Private Companies" as ranked by Inc 5000 for the last FOUR YEARS running (2020-2023)?
Keystone Experts & Engineers is seeking a full-time Administrative Process Specialist to work with our dynamic team in our beautiful Castle Rock, Colorado office. In this role, you will be a key member of our team by managing a high volume of active projects and coordinating with multiple team-members, clients and vendor partners. This is an opportunity to work for an established yet ever growing local company in a challenging, collaborative & positive work environment.
This role offers a competitive base salary range of $20-$23/hour, generous benefits package and the opportunity for a hybrid work schedule after an initial 90 day training period.* Plus, thanks to our rapid and consistent growth, the possibility for career development and future career track potential with _Keystone Experts & Engineers*_ can be unlimited.
What you will do as a Keystone Administrative Process Specialist:
- Answer incoming calls, accept and process incoming assignments and assume other receptionist duties when needed.
- Create assignments in company database
- Establish initial contact with clients and/or assignment contacts to confirm the scope of work and time frame for the engineering inspection.
- Format formal documents and other correspondence to ensure font and style, pagination and numbering are consistent with Keystone’s quality control requirements. This includes: correspondence with clients, engineering and expert resumes, engineering, and expert reports… etc.
- Control all aspects of project documentation on multiple simultaneous projects, utilizing various control methods/systems.
- Prepare, operate and update Document Control Procedures in line with the Company’s Document Management System.
- Ensure proper document control support is given to each project.
- Produce and maintain Document Progress Reports to Project Managers.
- Ensure all documentation provided is as per Client quality formatting requirements.
- Create Document Control and correspondence folders for individual projects.
- Work in strict co-operation with the Project Manager to ensure project progress status integration.
- Ensure all templates used with the department conform to the Company standard.
- Contributes to the team effort by accomplishing related tasks as needed
- Work in strict co-operation with all Keystone staff to ensure project progress status integration.
The ideal candidate will have the following qualifications:
- High school diploma or GED equivalent
- Excellent written and verbal communications skills and a passion for superior customer service.
- Enthusiasm for working independently and as part of a team.
- Ability to work in a fast-paced environment and adhere to tight deadlines by organizing, prioritizing and completing multiple tasks.
- Tech-savvy across multiple software platforms, ideally including working knowledge of Google Workspace (Gmail, Google Drive, Google Docs, Google Sheets), but not required.
- Flexibility to occasionally work evenings and weekends, as needed.
Benefits Package Includes:
- Complete Health Insurance Package of Medical, Dental & Vision
- Life Insurance
- Employee Assistance Program
- 401(K) Plan with company contribution
- Paid Time Off & Paid Holidays
Who we are:
Keystone Experts & Engineers specializes in forensic engineering and investigative services for commercial and residential structures, vehicles and products. Our company has meticulously developed a strategic and skilled national team of highly skilled multi-disciplined engineers, architects, fire investigators, contractors and industry experts to provide expert forensic consultant services for our nationwide customer base. We deliver streamlined forensic engineering solutions to provide clear and definitive conclusions with reliable, industry-leading turnaround times and open customer communication.
If you are seeking an opportunity to apply your background and experience in an engaging, challenging environment and culture conducive to career growth… apply now!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- The interview process for this position includes an automated pre-recorded phone screen. Please indicate with a "yes" or "no" that you are aware you will be eliminated as a candidate if you choose not to complete the phone screen question.
Experience:
- Administrative: 1 year (Required)
Ability to Commute:
- Castle Rock, CO 80104 (Required)
Work Location: Hybrid remote in Castle Rock, CO 80104