Dispatcher - Quincy, IL
Gully Transportation is looking for a dispatcher in the Quincy, IL area. This position involves dispatch and driver manager responsibilities such as: ensuring the safe and timely delivery of product to our customers, hours of service compliance, communicating with maintenance staff regarding equipment service and repairs.
The right candidate will be able to communicate dispatch assignments to drivers in a timely manner to ensure productivity using Transportation software, assign orders to drivers to meet customer requirements, effectively communicate with customers, drivers, managers to resolve logistics and service issues.
Duties
- Provide excellent customer service
- Develop and maintain relationships with customers and carriers
- Negotiate shipping details and service with customers and carriers
- Match and cover freight volumes generated by the sales team
- Execution of pickup and delivery for every customer shipment
- Data entry and maintenance in our transportation management software (TMS)
- Various administrative duties
Requirements:
- Self-motivated with a strong work ethic
- Ability to handle fast-paced work environment with a “can do” attitude
- Outstanding written and verbal communication skills
- Strength in multi-tasking and problem-solving
- Superior customer service skills
- Highly organized with exceptional time management capabilities
- Strong knowledge of logistics and transportation
- Great communication skills
- Strong knowledge of Microsoft Word, Excel, and Outlook
- Transportation Software and Hours of Service experience is preferred
Benefits:
- Health Insurance
- Dental / Vision Insurance
- 401(k)
- Paid holidays
- Paid Vacation
Job Type: Full-time
Job Type: Full-time
Pay: $55,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Dispatching: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person