The First Tennessee Development District Area Agency on Aging & Disability is accepting applications for a part-time Long-Term Care Ombudsman Assistant. Duties include visiting residents and meeting with staff of Nursing Homes, Assisted Care Living Facilities and Adult Care Homes each quarter within the eight (8) counties of NE TN; responding to and resolving complaints involving residents of the facilities; responding to calls from residents and staff of the facilities; documenting facility related activities, cases, and other data into the Ombudsman Program database; assisting with other Program activities as needed or required. Must have four years of college or equivalent of work experience in long-term care, aging, or related fields. Must successfully complete the certification training and pass the Conflict-of-Interest screening. Must have excellent oral and written communication skills with the ability to engage effectively in problem solving and empowering others to do so. Must possess good organizational and record keeping skills with the ability to manage multiple activities while meeting deadlines. Must be proficient in usage of personal computers and appropriate software, particularly in Microsoft Word and Excel. $21.99/hour, 28 hours/week.
FTDD is an equal opportunity employer.
Job Type: Part-time
Pay: $20.94 per hour
Benefits:
- Paid time off
- Retirement plan
Schedule:
- Day shift
- Monday to Friday
Work Location: In person