REQUIRED
- Sales experience
- Holidays & weekends
- Full-time must have open availability
- Strong computer skills
- Strong attention to detail
- Strong basic math skills
PREFERRED
- Past experience in the home furnishings industry
SKILLS
- Positive & professional attitude
- People & relationship driven
- Strong leadership skills
- Strategic & mental agility
- Highly-organized
- Collaborative
- Results-oriented & closer mentality
- Excellent understanding of high-level customer service
- Excellent verbal & written communication skills
- Proficiency with Mac Operating System, IOS devices, Microsoft Office & Google Applications
- Ability to remain fluid & flexible in a fast-paced environment
- Easily manages competing priorities
DUTIES
- Warmly & authentically welcome guests into the showroom
- Exhibit a positive attitude with customers and team at all times
- Represent the Encore Resales brand through high-level communication, personal appearance & professionalism
- Treat all coworkers in a professional and courteous manner
- Answer customers questions on sales floor
- Actively seek out customers in-store & approach as the situation dictates
- Provide complete individualized design solutions based on identified customer needs and budget to close the sale
- Stay knowledgeable and up-to-date on current home furnishing & design trends
- Create & process invoices, purchase orders and transfers via the POS system with accuracy per company policies & procedures
- Ensure high level of customer satisfaction through excellent service & follow-up after the sale
- Regularly contact past customers who are waiting on product to provide up to date information on backorders & ETA’s
- Meet or exceed all monthly goals or quotas, as assigned by the store manager or corporate office
- Attend product knowledge training classes, as assigned
- Comply with inventory control procedures
- Participates in cycle counts & physical inventories
- Assists in opening decorative accessories & pricing in downtime
- Ability to stand & maneuver on concrete sales floor for long durations (rest periods provided)
- Participates in opening & closing of the galleries: sweep, windex, vacuum, straighten sales floor, dust
- Participate & support any policy changes, procedure changes, new systems or work rules the company implements
- Other duties as assigned
The physical & mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person