At IBEX, our core values are exemplified through our people, products, processes, and daily activities! If you have the skills, experience, and alignment with these core values this position is for you!
- Passion for Success
- Intentionally committed to diversity of thought
- Inclusive of all people and perspectives
- Do the right thing, even when no one is watching
- Improving businesses & communities through collaborative solutions
Reports To: Vice President, Finance & Administration
Location: Norcross, GA, Hybrid, or Remote
Type: Full Time, Exempt
Job Summary
The Program Manager (PM) works with the Program Management Team to proactively manage the day-to-day operational and tactical aspects of multiple projects, including client interaction and expectations. This position's main duties include supervising all project aspects including oversite of all off-site contract employees. Additionally, the PM will consistently challenge each aspect of the project management process to improve revenue and profit margin.
Major Responsibilities
- Collaborate with other department leaders to define, prioritize, and develop projects.
- Plan project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.
- Manage project risks and issues and implement mitigation plans.
- Analyzing financial data, including project budgets, risks, and resource allocation.
- Provide financial reports and budget outlines to Executives.
- Draft new and improve existing project management office policies and processes.
- Ensure project management standards are being executed across the project portfolio.
- Drive improvements into the PMO program and ensure industry best practices are leveraged.