Next Level is a 100% Plant-Based concept serving awesome burgers, fries, wraps, bowls, desserts, shakes and more! We commit to all organic produce, non-GMO across the board, and high-quality food at a great value, making Next Level Burger a concept unlike any other.
We are looking for passionate, motivated and experienced people who love to serve and who will put the team and our guests above all else. We are hiring for our General Manager position.
Our General Manager is responsible for achieving the highest standards in all areas of restaurant management including the team member experience, guest experience and financial results. You will oversee training and development of the team and effectively address the needs of the guests. You will assume complete responsibility of the restaurant and ensure all team members are performing their job responsibilities and are meeting company expectations.
Here is what we’re looking for:
· Excellent communication skills to connect effectively with guests and team members
· Possess the ethics and positive attitude that support our values and culture
· Ability to manage a fast-paced, high-volume, clean and guest-focused restaurant
· Ability to use a PC and learn new software
· Ability to understand financial reports
· Strong time management skills and ability to mulit-task, prioritize and organize
· Available 50 hours per week, able to work flexible hours as necessary to manage and operate the restaurant effectively, including weekends and closing shifts as needed
· Ability to to work in a small team
· Minimum 2-3 years’ experience as a restaurant General Manager.
Here is what you’ll do:
· Identify, interview, and hire great team members that represent our core values and culture
· Properly train and develop team members and team leads
· Foster an environment of teamwork and respect
· Delegate tasks to team and provide follow-up/feedback
· Hold team accountable for their performance; provide coaching and counseling as needed
· Provide effective and open communication on goals; recognize positive contributions.
· Provide timely and thorough performance appraisals and effective development plans based on defined goals and objectives for the store
· Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures
· Onboard new hires in HRIS
· Review team members’ hours daily, deliver merit pay increases and submit payroll information every pay period
· Ensure team provides fast, friendly, and accurate service
· Effectively handle customer issues
· Measure customer satisfaction and execute plan to improve both satisfaction and loyalty
· Ensure product quality, store cleanliness, maintenance, and security standards are met
· Increase comparable sales and deliver budgeted sales each period
· Control cost of goods, variances, and inventories within the store
· Create team member schedules that maintain financial responsibility and ensure proper coverage for all shifts that allow for an exception customer experience, training and development.
· Ensure proper cash handling and deposit procedures are followed
· Ensure appropriate inventory and ordering systems are in place
Here is what you’ll get from us:
· Awesome medical/dental benefits
· Free Daily Food Credit
· 401k with company match
· Quarterly bonus program – up to $12,000 per year
· Yearly Bonus Program – Available after 1 year of employment
· Paid Time Off
Next Level Burger is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status and any other characteristic protected by law. Next Level Burger actively works to create an inclusive environment where all of our team members can thrive.
Job Type: Full-time
Pay: $72,520.00 - $82,824.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person