Position: Loan Processor
Reports To: Loan Processing Supervisor
FLSA: Non-Exempt
Location: Idaho Office – 233 E Idaho St., Kalispell MT 59901
Position Summary
The Loan Processor position will process various loan transactions accurately in accordance with the organization’s Mission Statement and Core Values. The duties span the entire loan process from creating new loan documents to processing payments and creating loan files. The position requires daily interaction with Bank lenders, vendors and customers, and other Bank personnel. The position reports to the Loan Processing Supervisor.
Essential Functions
1. Process new loans which may include verifying documentation prior to inputting loan data to the loan system
- Complete data entry and input loans into the bank core system and prepare funding disbursements
- Perfect liens on collateral, including process and prepare lien releases
- Image loan documents
- Complete Quality Control (QC) on loan files
- Process payments and advance requests
- Provide Verification of Mortgage, Verification of Loan, and Payoffs.
- Perform account maintenance on Bank Core System as needed
- Process Participation agreements and transactions with other financial institutions
- Respond to customer loan inquiries
- Change in Terms (CIT)/Modifications – build, process, and update loans on core system, accurately and efficiently
- Maintain applicable knowledge of loan types, Bank policies and procedures, regulatory compliance requirements, and document legalities
- Maintain knowledge of banking products and services to cross sell to customers
- Provide exceptional customer service while maintaining knowledge of Bank policies and procedures, applicable laws and regulations/compliance requirements including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control
Additional Responsibilities
- Complete required compliance training annually
- Work any exceptions related to compliance or missing documentation
- Provide back up and assistance to Loan Servicing position responsibilities
- Prepare and maintain a Construction Draw
June 2024
- Must be willing to complete other duties as assigned
- Participate in two Highlander Track events annually
- Participate in two community events representing TRB (manager approval)
- Participate in two internal committees
Skills and Competencies
- Prior banking experience in loan processing preferred
- Minimum of two years clerical/administrative experience desired
- High attention to detail and accuracy
- Must be bondable
- Computer proficiency required – ability to use internet, email and Microsoft Office Word and Excel
- Must be able to conduct oneself in a manner that promotes trust in the individual and our organization.
- Must maintain confidentiality at all times due to the nature of information about customers and transactions
- Must be able to communicate verbally and in writing across all facets of Bank
- Work cooperatively and respectfully with all Bank Team Members
- Self-directed – be able to fulfill the responsibilities of the position with minimal supervision
- Must be able to prioritize and organize responsibilities to maximize productive results
- Embrace the “Advantage Way” of being humble, hungry, and smart
- Participate in required training and staff meetings
- Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect towards external customers, vendors, and internal customers (all bank team members)
- Provide exceptional customer service internally and externally while maintaining knowledge of Bank policies and procedures, applicable laws and regulations/compliance requirements including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control
- Represent Three Rivers Bank in a professional manner which includes: a professional image, confidentiality, a positive “Montana Tough” attitude, good attendance punctuality, flexibility and adaptability in meeting bank and customer needs.
Physical Demands
- Normal office environment
- Extended PC viewing, keyboarding with periods of sedentary work
- May be required to stoop, kneel, stand, walk, talk, hear, reach with hands and arms
- May be required to occasionally lift/move up to 30 pounds
The physical demands notes above are representative of those that must be met by an employee to successfully perform the essential function of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Physical setting:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Banking: 1 year (Preferred)
- Lending: 1 year (Preferred)
Work Location: In person