Tasco Security, the region’s premier security company, is hiring!
Location: Enfield, New Hampshire | Full-Time – NOT REMOTE WORK
Tasco is looking for an Customer Service Representative to join our team and help with office duties; particularly receiving, redirecting and triaging phone calls. We are a successful, rapidly growing security company with a history of professionalism, precision and efficiency.
Our employees enjoy a culture of respect and success. We are in an industry that requires proficiency, honesty and focused detailed work. If you think you can make a difference here, we would like to meet you!
This is a detail-oriented, collaborative role. Although it is a busy, changing environment, once you are well trained, your work will become consistent and familiar and you’ll settle into a steady pace to accomplish your daily goals.
Your work will include, but will not be limited to:
- Providing help and support to others
- Answering and redirecting phone calls
- Navigating multiple software programs and systems to help internal and external customers
- Utilizing Microsoft Office Outlook to plan your time, and keep up with department email requests
- Keeping timely, complete and accurate notes and documents in the customer database and in paper files
- Reviewing, understanding and remediating issues identified in daily reports
- Collecting, sorting and distributing the company mail everyday
- Managing the supply closet and necessary office supplies ordering
Company Culture:
· Professional – We take pride in what we do
· Honest – We are direct and transparent in all that we do
· Task-oriented – We are detailed, focused and driven
· Customer Focused – We pride ourselves on our ability to dazzle our customers and surpass expectations
· Team Oriented – We provide a supportive, encouraging environment
· Respectful – We treat everyone with respect and care
Some of our benefits include:
- Competitive Compensation
- Life and Disability Insurance - 100% paid by Tasco
- Medical - Individual coverage 80% paid by Tasco with a generous HRA
- Dental - Individual coverage 80% paid by Tasco
- Company Matching 401K
- Flexible Spending Account
- 7 Paid Holidays and 10 paid personal days - available at date of hire
- 10 paid vacation days - available at date of hire
- Commission Opportunities
Requirements:
· A high school diploma
· Knowledge of Microsoft Office programs – Outlook, Word, Excel
· Ability to communicate effectively with customers and build relationships both with customers and with internal staff
· Valid driver's license
All offers are contingent upon applicant passing a comprehensive background check (civil, criminal, credit), motor vehicle record check, pre-employment physical and 5-panel drug screen.
We also will send two Predictive Index Assessments to every candidate so that we can better understand drive, behavior and congnitive ability. These assessments help us match the best people for the job and help us identify who will be the most successful and happy on our team.
Apply below or submit your information to employment@tascosecurity.com
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 – 43 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- Enfield, NH 03748: Relocate before starting work (Required)
Work Location: In person