Guided by the Senior Director, the Assistant Director will expand the capacity and range of expertise in our Center, working in an integrated ways across the Center’s four strategic priorities to: 1) Advance reflective & evidence-based pedagogical practices; 2) Promote inclusive teaching that fosters belonging; 3) Stimulate assessment to drive substantive course/curricular development; and 4) Expand the Center’s reach and visibility. Specializations in creating teaching resources, marketing assets, website development, and strategic communications.
Specific Responsibilities:
Administration
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Directs and leads development of program/project strategic plan.
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Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
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Operationalizes goals & objectives; ensures that resources are created or obtained.
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Manages customer service; creates associated practices & procedures & metrics to measure success.
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Analyzes data & recommends & implements changes & improvement to better ensure attainment of mission.
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Manages logistics requirements, including facilities, venue, scheduling, technology, instruction, catering, etc.
Budgets & Financial
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Ensures that the program/project meets associated revenue & expense goals.
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Oversees all daily, monthly & annual financial activities including transactions, analysis, & reporting.
Communication, Outreach & Recruitment
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Directs program/project marketing/branding efforts.
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Identifies and implements short- and long-term strategies and plans to meet program/project goals.
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Engages in outreach/field relations serving a number of goals, including recruitment, participation, sponsorship, relationship building, etc. to support continued program/project development & improvement.
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Interacts with internal/external resources & organizations to identify new markets & opportunities.
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Builds relationships with program/project alumni to develop and cultivate professional networks, financial resources, and sense of community among alumni.
Evaluation
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Oversees development & implementation of evaluation processes, quantitative & qualitative measurements that ensure that program/project benchmarks are successfully attained and communicated in a timely and efficient manner.
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Manages evaluation processes; recommends & implements changes for enhancement; monitors effectiveness through follow-up evaluation studies.
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Collaborates with internal/external resources to develop meaningful outcome measurements and methods of program/project evaluation that will lead to enhancement.
Events
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Develops a comprehensive program of events such as lectures, symposia, speaker series, workshops, conferences, cultural events etc. in collaboration with internal & external resources.
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Develops proposals & recruits faculty leaders for interdisciplinary research working groups and works with them to develop programming.
Program Development
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Manages goals, objectives, outcome measurements and metrics, financial feasibility, marketing strategies and collaboration opportunities with other internal and external organizations.
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Manages the ongoing development and refinement of the program's/project's current and future curriculum and course offerings in consultation with subject matter experts.
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Provides leadership for planning, scheduling, delivering and maintaining program(s)/project(s) to sustain quality instruction in all educational activity.
Strategic Planning
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Creates & leads a coordinated program of activities designed to increase program/project objectives.
Supervision
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Supervises 1-2 staff.
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Performs other duties as assigned.
Minimum Qualifications: (Education, experience, and any other certifications or clearances)
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Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
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4 years program/project administration or other relevant experience.
Minimum Competencies: (Skills, knowledge, and abilities.)
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Exhibits deep curiosity, cultural humility, and desire for continued professional growth
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Ability to work in a professional manner as both a self-starter and as a collaborative team member
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Possesses effective organizational and time management skills, with the ability to work on multiple projects simultaneously
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Displays exceptional interpersonal skills and contributes to creating and sustaining an inclusive and collaborative work environment for persons of diverse backgrounds that promotes positive workplace engagement
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Communicates clearly in both oral and written form, including the ability to translate findings for a variety of stakeholders
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Partners effectively with diverse units across a complex organization
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Advanced skill with the Adobe Suite, Cascade, Canva, Airtable, Design Principles for Accessibility is a requirement
Preferred Qualifications: (Education and experience)
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PhD preferred (In fields of Education, areas of study related to job responsibilities or that expand the Center’s range); or the equivalent combination of education, training, and experience from which comparable skills can be acquired
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4 years’ program/project development/administration or other relevant experience
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2 years’ higher education experience as a classroom instructor
Preferred Competencies: (Skills, knowledge, and abilities)
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Experience with strategic planning
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Proficiency in project management and program evaluation
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Interest in marketing and communications
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Knowledgeable about course/curricular design and engaged learning
Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.
Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.
Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.
Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.
The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.