About Us: Saratoga Veterinary Hospital is a well-established veterinary clinic dedicated to providing high-quality medical care for pets and exceptional service to their owners. We are seeking a friendly, organized, and professional Veterinary Receptionist to join our team.
Job Summary: The Veterinary Receptionist serves as the first point of contact for clients and their pets, ensuring a welcoming atmosphere and efficient administrative operations. The ideal candidate will have at least one year of experience in a veterinary setting and one year of front desk/receptionist experience.
Key Responsibilities of the Veterinary Receptionist:
- Greet clients and their pets with a warm and professional demeanor.
- Schedule appointments and manage the appointment calendar.
- Answer phone calls and respond to inquiries regarding services, scheduling, and general information.
- Check clients in and out for appointments, including handling payments and invoicing.
- Maintain accurate and up-to-date client and patient records.
- Assist with managing the clinic’s email and other communication channels.
- Ensure the reception area is clean, organized, and welcoming.
- Provide basic information about services, procedures, and pet care.
- Assist with administrative tasks such as filing, scanning, and data entry.
- Coordinate with veterinary staff to ensure smooth clinic operations.
- Handle emergency situations with calmness and efficiency.
Qualifications of the Veterinary Receptionist:
- High school diploma or equivalent required.
- Minimum of one year of experience in a veterinary setting.
- Minimum of one year of front desk/receptionist experience.
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and handle a fast-paced environment.
- Proficient in using computer systems and software (experience with veterinary practice management software is a plus).
- Compassionate and empathetic towards pets and their owners.
- Ability to work well in a team and independently.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Office is closed on Saturdays, Sundays and major holidays
- Production Based incentive plans
- 401k with matching contributions
- Health, dental, and vision
- Paid time off and holidays
- Employee discounts on veterinary services and products
- Opportunities for professional development and continuing education
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Veterinary Experience: 1 year (Required)
- Front Desk: 1 year (Preferred)
Work Location: In person