Store Manager
At Great American Cookies, the Store Manager is responsible for the overall operations of the store
- Their duty is to create a fun environment for guests that will keep them coming back time and time again
- The associate works, with minimal supervision, to market, staff, and run the store
- The Store Manager takes full ownership of the store
- They plan, budget, and set goals for the store and meet demands in accordance with the company's needs
- The Store Manager is responsible for managing their individual cookie store, including the selection, development, and retention of assistant managers, decorators, and associates
- Additionally, they are responsible for maximizing sales growth, operating the store per company standards, and delivering exceptional customer service consistent with the culture of The Cookie Place, Inc
- Utilize available tools and resources to maximize sales and profits within their store
- Total sales responsibility approximately $350,000 to $1,000,000
- Develop strategies to assist with marketing
- Responsible for meeting store operations and customer service objectives based on The Cookie Place, Inc. standards
- Oversee all cash handling procedures in the store including making deposits
- Prepare ingredients for baking and decorating
- Operate an oven and bake ingredients within standard constraints
- Decorate cookies and cakes with a wide variety of templates
- Ensure cleanliness of the store and all preparation areas
- Oversee all aspects of recruiting, training, and developing store personnel
- Coach and develop associates to meet operational goals
- Serve guests and create an exciting experience
- In conjunction with the Regional Manager, handles all employee performance issues appropriately and in a timely manner, with pertinent, supporting documentation
- Ensures that all Company policies and procedures are followed
- Ensures that all Federal, State and Local laws are in compliance within each restaurant
- Perform paperwork and other administrative tasks
- Perform other duties as required
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience level:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person