Company Summary: Courtyard Thousand Oaks Ventura County
Job Salary: Based on Experience
Job Summary:
As the Operations Manager, you will be responsible for the overall success of the Courtyard Marriott hotel. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the business. You will maintain and encourage clear and open communication with all hotel staff and encourage productivity. Your daily activities may involve conflict resolution, guiding your team to reach new goals, and providing necessary business reports to the corporate office.
Job Duties:
- Coordinate, direct, and manage the hotel’s day-to-day operations through a hands-on approach.
- Ensure effective management of all departments like rooms, front line staff, food and beverage areas to maximize financial performance.
- Train and motivate staff members to provide services to guests that meet the company’s standards of quality.
- Set quarterly goals for each department and monitor the progress toward achieving these goals.
- Ensure that all payroll costs and other expenses are properly monitored and controlled.
- Resolve difficult or unusual problems arising with our guests.
- Oversee HR matters including interviewing, hiring, coaching/counseling, and performance management.
- Ensures facility compliance with government and other regulatory laws and guidelines.
- Ensures that the BISTRO is well stocked and operating efficiently .
Skills and Abilities:
- Must have at least 2 years of experience as a supervisor in Hilton or Marriott systems.
- Must have excellent leadership capabilities and customer relations skills.
- Must be able to multitask and be detail oriented along with having exceptional organizational skills
- have common knowledge of computers and Microsoft Office software
- Walking and standing are required throughout the working day.
- Must be able to push and pull carts and equipment along with being able to lift more than 45lbs as needed.
- Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks occasionally.
Job Type: Full-time
Pay: $55,120.00 - $66,560.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Other Hotel Management: 3 years (Preferred)
Work Location: In person