The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Casino Credit Clerk Representative will be responsible for processing marker limit applications for casino patrons.
THE STARTING RATE: $18.00
THE DAY-TO-DAY:
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Establish and maintain patron information in pertinent casino systems
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Obtain and process patrons gaming report & consumer credit reports
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Verify and process banking information from various banking institutions; verify cashier’s checks/official checks/bank drafts
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Communicate effectively with patrons, casino marketing teams, casino cage staff, collections staff, and other gaming establishments
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Answer multiple phone lines while maintaining the highest level of customer service
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Maintain accurate filing of marker limit applications and any related documents
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Process any marker limit correspondence
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Maintain awareness of suspicious activities to prevent and identify potential fraudulent actions
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Assist team members, supervisors and upper management in daily duties
MINIMUM REQUIREMENTS:
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High school diploma or a GED
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Ability to work various shifts, which includes weekends and holidays
THE IDEAL CANDIDATE:
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Ability to sit/stand for long periods
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6+ Months of customer service experience
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Ability to multi-task and work well in a fast paced, team-oriented environment
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Effective listening abilities with strong judgment skills
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Able to effectively communicate in English, in both written and verbal forms
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Basic knowledge of computer software to include Outlook, MS Word
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Exhibit telephone etiquette
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Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
THE PERKS & BENEFITS:
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Wellness incentive programs to help you stay healthy physically and mentally
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Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
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Free meals in our employee dining room
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Free parking on shift
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Healthcare, financial, and time off benefits
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Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!