The Medicaid & CHIP Services Innovation and Process Improvement Team is seeking a dynamic leader to guide the Audit Management Team. Reporting to the Director of Innovation and Process Improvement, the Audit Management Manager will drive governance processes related to audit coordination and resolution across Medicaid & CHIP Services (MCS), and provide overall vision and support strategic initiatives related to federal, state, internal, and independent audits, reviews, and inspections. The Audit Management Manager will oversee a team performing work related to audits in progress, development of management responses and updates, and resolution of finding-related initiatives and corrective action measures to meet critical deadlines. The Audit Management Team focuses on collaboration, risk identification, and problem resolution related to audit and review-related findings.
The ideal candidate is a positive and forward-thinking leader who has experience with audit processes and coordination, as well as knowledge of Medicaid & CHIP business processes. The successful candidate will be a critical thinker with demonstrated experience coordinating and implementing projects, excellent written and verbal communication skills, and ability to work with internal and external stakeholders.
The Innovation and Process Improvement Team offers hybrid work schedules balancing days in the office with the team and days working remotely.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Oversees activities related to federal, state, internal, and independent audits, reviews, and inspections. This includes work related to audits in progress, development of management responses and updates, and resolution of finding-related initiatives and corrective action measures to meet critical deadlines. (25%)
Leads the work of a team of project managers and program specialists including reviewing their work for quality, accuracy, and consistency, and prioritizing the work of these positions to ensure timelines are met. (20%)
Facilitates the audit governance structure, including processes, oversight groups, and reporting. (20%)
Works in collaboration with the Director of Innovation and Process Improvement to develop standardized tools for risk assessment and appropriate business solutions to mitigate that risk - i.e. new processes, policies, or technology. (10%)
Facilitates understanding of MCS program areas, policies, governing regulations, and procedures with internal and external auditors. (10%)
Edits and reviews audit responses and other program documents; oversees preparation of administrative and program reports, including managing inquiries and assignments relating to audits, internal initiatives, and agency-wide assignments as well as other activities within the department. (10%)
Other duties as assigned (5%)
Knowledge Skills Abilities:
Knowledge of public agency audit processes and how audits fit into overall business workflow.
Knowledge of Medicaid & CHIP business processes and operations.
Knowledge of continuous process improvement practices.
Knowledge of state and federal laws and regulations relevant to health and human services.
Skill in managing personal and team responsibilities.
Skill in managing multiple and competing priorities.
Skill in creative problem solving.
Skill in establishing plans and setting objectives and goals that support the overall business strategy.
Skill in leadership, communication, and public speaking.
Skill in working collaboratively and cooperatively with diverse groups.
Skill in the use of computers, spreadsheets, databases, Microsoft Office.
Ability to develop, implement, communicate, and lead an organizational vision which integrates key state and program goals, priorities, values, and other factors.
Ability to promote and support creative thinking.
Ability to express facts and ideas, and negotiate with individuals and groups, internally and externally.
Ability to direct and organize program activities.
Ability to identify problems, evaluate alternatives, and implement effective solutions.
Ability to prepare reports and communicate effectively both in writing and in person.
Registration or Licensure Requirements:
Initial Selection Criteria:
Graduation from a four-year college or university. Requires at least two years of experience working with Medicaid/CHIP, health and human services state programs, or in managed care. Demonstrated experience should include coordinating complex projects with participation from diverse stakeholder groups. Preference will be given to candidates with audit and/or formal business process improvement experience.
Additional Information:
Requisition # 524302
The posted salary range reflects the minimum and maximum allowable. Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
MOS Code:
Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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