Mid office product
n support - Process Lead *
_*Sabre, PNR, TLS)*_
Remote: CS
Time zone
*Must
main Know
DS – commands, PNR st
cture_
* _AMEX TLS business operations_
* _Travel agency/industry experience_
_*Personal skills*_
* _Strong communicator_
* _Fast learner_
* _Analytic/logical mindset_
* _Problem solver_
_*Main Responsibilities*_
* _Learn TLS business operations at a high level_
* _Learn the fundamentals of our automation tools_
* _Triage and provide first level support for tickets opened against our Mid Office Automation team_
* _participate in the production monitoring of newly deployed processes and process enhancements_
Job Type: Contract
Pay: Up to $35.00 per hour
Expected hours: 40 – 50 per week
Experience level:
* 5 years
Schedule:
* 8 hour shift
Work Location: Remote