We are looking for 2 Pros to join the team and be the fuel to this rocket to the moon! If you know you are more than just a technician and want to show it and get recognized, we want to talk to YOU!
Apply Here: https://window-works-wa.hirebus-careers.com/exterior-cleaning-pro
About the Role: Exterior Cleaning Pro
The Exterior Cleaning Pro will be the foundation of our field team and our efforts to create stability and reliability on which to grow from. This is not another brick in the wall position.
The Exterior Cleaning Pro is an intentionally vague role. We are not using terms like Assistant Technician and Lead Technician because we are looking to hire a pro and see how far he or she can take their role.
Our definition of a pro is someone who:
- Shows up every day and strives to be the best version of themselves in whatever they are doing.
- Is a leader with a servant’s heart who elevates the team through positive action.
- Knows how and when to ask for help and guidance
- Owns their work and their decisions.
- Continually strives for excellence in their work, customer service, and development.
- Grows with failure and Problem solves
As an Exterior Cleaning Pro, you will be the bright face of WindowWorks to our awesome customers. You will be getting your hands dirty and performing excellent washing services, yes, but you will also be creating a remarkable experience for our customers by showing up with a warm and inviting smile and excellent communication. You pet the dogs and compliment them on their beautiful home. You make them feel safe. You are also the eyes on the ground, as most of our estimating is done online, you will be looking for potential upsells and issues you see on the property to present to the customer.
We strive to be a trusted source of information and recommendations for our customers who may not inherently understand how to care for their home’s exterior. They appreciate our bluntness and honesty and our soft sales approach when it comes to caring for their property. You will be the face of that experience.
This Full-time position will be responsible for:
- Understanding the week’s scheduled work and coming in to work with an understanding of what is needed to complete the job, any special customer requests, and an understanding of who the customer is based on job history.
- Performing a variety of exterior cleaning tasks including soft-washing (low pressure chemical washing of sensitive surfaces), pressure washing, window cleaning, gutter cleaning, and more.
- Building a 5-star rapport with commercial and residential customers, leaving your mark, and communicating with them before, during, and at the end of a job.
- Staying in close contact with the office and diligently updating everyone about the progress of the day, any issues that arise, and special notes, unique needs, and observations about the customers you service in order to help us create an even more remarkable experience for them in the future.
- Helping to see weak points in the field processes and posing ways to help improve them.
What you will need to be successful in this role:
- You have outdoor work experience
- You have a zeal for learning new things and being humble enough to know there is always more to learn!
- You have mastered your fear of heights
- The ability to walk comfortably on roofs while tethered
- The ability to chat and connect with all types of people
- The ability to anticipate the needs of your teammates
- The wisdom to know when you need to ask for help or resources.
- The ability to be faced with a problem and find a solution
- An eye for detail
- The desire and ability to provide excellent customer service, strategic problem solving, but also getting your hands dirty and getting stuff done.
- Any cool or unexpected skills you have that we have left out? Let us know about them when we talk!
What Does it Pay?
First 2 Weeks: Training Pay at $18/hr
Based on abilities, Raise to $19-24/hr after 2 week assessment. You will be told what you need to accomplish before each raise.
Performance Pay:
There are 3 levels of performance pay. Performance pay is implemented for you when you show that you are a productive member of the team. I.e, you are contributing more than you are costing with your efficiency.
It involves a monthly bonus (between $500-1000) for showing up every day and being a good team member.
It also involves and percentage share of the profits on the exceeded monthly revenue over basic operating targets. In short, if you and your team is rocking and rolling, you get a piece of the pie.
Last perk of performance pay: If you get the daily base revenue done in under 8 hours, you can go home and get paid for the full day or you can stack work and receive a bonus.
Bottom Line Qualifications:
- You can pass a background check
- You can easily commute to Issaquah every morning
- You have a valid and insurable drivers license
- You can walk on a roof while tethered
About Us:
WindowWorks is a small and nimble team that specializes in advanced exterior washing and holiday light installation. We deliver awesome customer service, a personal touch, and excellent work for our customers. We believe in constantly improving and developing as a company staying at the forefront of our industry. Boring. You can just read our customer reviews here and let them tell you for us: https://maps.app.goo.gl/6FTEEiCo2KEcAyxf6
At WindowWorks, we're not about sugarcoating or pretending to have it all figured out. We want to keep it real with you. We recognize that we're a team in constant evolution, a work in progress, striving towards a common vision. Our belief is simple: by prioritizing our people, encouraging personal and professional growth, and fostering a culture of mutual support, we can build a thriving business. We're committed to valuing each individual, from the newest member to the owner, and recognizing that everyone has something valuable to contribute. At WindowWorks, we're all in this together, learning from each other and growing stronger as a team. As we like to say it, we suffer together and we thrive together.
What we can promise:
- You will never be bored.
- This job will not be easy.
- You will have a seat at the table, no matter your position.
- We will help you achieve your personal and professional goals.
- You will be rewarded for the value you create.
- You will find pride in your work.
- You will learn something new every day.
- You will be respected.
- We are not dicks.
- You will earn your beer at the end of the day.
Excited about this opportunity? We are excited to meet you!
Apply Here: https://window-works-wa.hirebus-careers.com/exterior-cleaning-pro
You can apply through Indeed but we will still have you go to the link above as well.
Job Type: Full-time
Pay: $22.00 - $38.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Compensation package:
- Bonus opportunities
- Commission pay
- Hourly pay
- Performance bonus
- Tips
Experience level:
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Year round work
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
Ability to Relocate:
- Issaquah, WA: Relocate before starting work (Required)
Work Location: In person