We are seeking a compassionate and experienced Bilingual Surrogacy Case Manager fluent in both Mandarin and English to join our dedicated team at Flying Stork Surrogacy. As a Case Manager, you will play a pivotal role in guiding and supporting intended parents, surrogates through the surrogacy journey, ensuring a smooth and positive experience for all parties involved.
Responsibilities:
Serve as a primary point of contact for intended parents, surrogates throughout the surrogacy process, providing emotional support, guidance, and answering inquiries.
Collaborate with medical professionals, attorneys, and other specialists to ensure legal and medical compliance throughout the surrogacy process.
Maintain detailed records and documentation of all interactions and progress related to each surrogacy case.
Educate all parties involved about the surrogacy process, potential risks, and legal implications, while promoting open communication and understanding.
Qualifications:
Bilingual fluency in Mandarin and English is a must.
1+ year of experience in surrogacy case management or fertility related fields is preferred.
Strong interpersonal skills and the ability to navigate sensitive and emotional situations with empathy and professionalism.
Excellent organizational and time-management skills, with the ability to manage multiple cases simultaneously.
If you are a motivated and compassionate individual with a passion for helping others build their families through surrogacy, we would love to hear from you.
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
Experience:
- surrogacy case management or fertility related fields: 1 year (Preferred)
Language:
- English and Mandarin (Required)
Work Location: Remote