Behavioral Health Office Support/Receptionist
Job Description
Behavioral Healh Office Support/ Receptionist is responsible for screening telephone calls and e-mails, accepting payments, insurance verification, eligibility, and scheduleing psychotherapy (office and telehealth) appointments. Must have the ability to multitask and work in a fast-paced environment while maintaining the highest level of professionalism.
Required Skills
- Strong written, computer, and communication skills.
- Excel, Word, OneDrive, Telehealth and VIP Phone technologies.
- Knowledgeable about HIPPA compliance.
- Knowledgeable of Behavioral Health basic office practices.
- Positive attitude and a strong work ethic is a must.
- Maintain & update patients' confidential Electronic Health Records (EHR).
- Must be friendly, energetic, and willing to provide a helping hand.
- Must have desire to take owership in overseeing the effectiveness of the day-to-day operation of excllent customer service for the patients, providers and referring community partners.
- Ability to intergrate marketing skills with baskic office practices.
- Must be at least 21 years old
Other duties as assigned
Minimum Education Qualifications
- High School Diploma or GED, Associate Degree preferred.
Job Type: Full-time
Pay: $12.50 - $14.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Time management: 3 years (Preferred)
- Microsoft Office: 2 years (Preferred)
- Customer service: 2 years (Required)
- Computer skills: 2 years (Required)
- Mental Health office: 2 years (Preferred)
Language:
Work Location: In person