Spa Attendants play a critical role in the guest experience. This role is responsible for creating a seamless flow for each and every guest by maintaining the appearance and cleanliness of the space and anticipating their needs by keeping amenities fully stocked. Attention to detail and a knack for efficiency are essential when preparing service rooms and keeping up on laundry-related tasks.
How you do anything is how you do everything. We are looking for team members who are ready to show up in their fullest potential. This can be best demonstrated by taking a genuine interest in our menu of offerings, taking the initiative to identify opportunities that go beyond what is expected, and taking pride in curating a space to serve others.
Maintain a well-groomed professional appearance
Passionate about health and wellness
Has a diligent approach to cleaning
Punctual, reliable, and flexible to evolving business needs
Ability to hustle while remaining grounded
Effective time management and organizational skills
Mastery of kind and direct communication
Courteous and respectful to coworkers, guests, and leadership team members
Prepare service rooms, lounge, bathroom, and reception areas for members and guests according to cleaning guidelines
Maintain the appearance and cleanliness of the space
Stock amenities and shop supplies (soap, towels, robes, earplugs, toiletries) according to training guidelines
Launder and stock towels, massage linens, and robes
Provide service orientations and guidance for guests between service rooms
Maintain equipment (float tanks, cold plunge, sauna cabins) and demonstrate competency in functions and settings
This position requires moderate to active levels of physical activity such as standing, walking, bending, and stooping during a shift. Applicants must be able to lift up to 50 lbs comfortably.
This is not a comprehensive role description. Those in this role are expected to undertake any work that is covered within the main objectives of the position. This job description will be kept under review and may be changed at any time.
Medical, vision, and dental insurance plans available (full-time employees only)
Paid time off (full-time employees)
Discounts on services and select retail items
Staff Wellness Days - Complimentary access to Ebb & Float services every Tuesday
Flexible schedule
401(k) with a 3% employer match