Description:
FRONT DESK POSITION OVERVIEW:
Looking for a positive customer service Physical Therapy Receptionist to join our Outpatient/Sports Medicine team. Proficient computer skills are required. Other duties include: answering phones, greeting, insurance authorization, and working closely with the Physical and Occupational Therapists as they provide care for the patients.
Benefits: Annual holiday bonuses.
Background checked and drug screened. Please send a resume. We want to be the right fit for you.
Background check and drug screening are required. Are you the right fit for us?
Apply today!
FRONT DESK ESSENTIAL FUNCTIONS:
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Recognize, greet and register patients in a polite, prompt and helpful manner
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Verify current informational statuses and collect insurance information, demographic information and signatures as needed
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Collect co-pays, deductibles, co-insurances and account balances. Post payments and process credit cards
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Obtain and process patient referrals/authorizations for treatment and consultation
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Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously
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Confirm next day appointments
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Prepare all necessary documents for next day appointments
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Schedule and reschedule appointments accurately and efficiently
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Pull and process medical records release requests
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Explain office policies to patients as needed
SALARY & BENEFITS:
$17-20 Per hour
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Medical, Dental and Vision Insurance
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Generous PTO package and paid holidays
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Company-paid life insurance and long term disability insurance
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Ability to purchase accident insurance, short and long-term disability insurance.
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Opportunities for internal training and development
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Retirement Plan eligibility after one year of service with eligibility in company profit sharing
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Most positions offer Monday – Friday work schedules
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Current Needs are Part Time: Middle of the week shifts preferred at the Wheat Ridge location
Requirements:
FRONT DESK REQUIRED QUALIFICATIONS AND SKILLS:
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Knowledge of medical office procedures
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Knowledge of computer systems and applications
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Knowledge of grammar, spelling and punctuation
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Skills in operating business office machines
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Skills in answering the telephone in a professional manner
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Ability to read, understand and follow oral and written instruction
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Ability to establish and maintain working relationships with patients, employees and the public
FRONT DESK WORKING CONDITIONS:
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Typical business office environment
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Possibility of local travel to other locations/Float for vacation coverage
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Constant viewing of computer monitor, mousing and typing
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Frequent standing, walking and sitting
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Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more
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Occasionally lift and/or move up to 50 pounds
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Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
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Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job