Job Title: Shelter Manager- Residential Aide
Location: 241 Arch St., New Britain, CT
Schedule: Varies
Type: Non-Exempt, starting at $15.69/hr with shift differentials in place
Reports to: Residential Operations Supervisor
Job Purpose: The Shelter Manager- Residential Aide is responsible for supporting the daily
management of the shelter facility including meeting the basic needs of all clients,
operational needs of the shelter, and facilitating service delivery to clients in a low barrier
emergency shelter and transitional living program. This position is classified as ESSENTIAL.
Therefore, the employee must report for work when scheduled, regardless of weather or
other conditions that affect travel, and remain on duty until relieved by the supervisor or
person scheduled for the next shift. Workers must remain on the premises during their shift
unless authorized to leave.
Duties and Responsibilities: The primary function of the Shelter Manager- Residential Aide
is to assist program guests in a low barrier residential facility through the use of evidence
based practices.
● Advocate for the mission of the organization and uphold the agency's values by
following all policies and procedures of the agency.
● Use shelter diversion techniques to assist households in self-resolving their housing
crisis throughout their stay.
● Prepare and complete intake packages and procedures for households unable to
be diverted at entrance.
● Prepare and facilitate sleeping arrangements and storage of personal items
(including medications) for clients.
● Ensure clients are complying with program guidelines and procedures.
● Deliver services with safety, respect, and effectiveness. Utilize Harm Reduction
model and Trauma Informed approach during delivery of services.
● Assess client needs and offer assistance in housing and other goals outlined in the
household's housing plan.
● Maintain order and assist in keeping all assigned areas clean and free of spills, trash,
and safety hazards.
● Perform daily safety checks in order to assess safety concerns and get updated
status of household.
● Receive and put away donations.
● Assist in meal preparation, room cleanings, and house laundry.
● Complete all agency logs, occupancy counts, and incident reports in a timely
manner, completing all discharge reports as applicable.
● Provide immediate and professional response to any security/safety emergency or
disturbance within or immediately outside the facility.
● Provide coverage for the facility by monitoring the doors and answering the phone.
● Report to all scheduled shifts on time. Make arrangements for coverage if unable to
report to work and follow call out procedures outlined by the supervisor.
● Remain at work until relieved by another staff member (not to exceed 16 hours).
● Attend all scheduled staff trainings or mandatory meetings.
● Perform other duties as assigned by Supervisor, Housing Specialist, or Director
Job Type: Part-time
Pay: $15.69 - $16.50 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Overnight shift
- Weekends as needed
Language:
Shift availability:
- Overnight Shift (Required)
Ability to Commute:
- New Britain, CT 06051 (Required)
Work Location: In person