CES Online Shipping/Receiving Manager
City Electric Supply (CES) – Charlotte, NC
Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities.
About City Electric Supply
CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store.
Our "customer service first" core value has allowed us to grow continually for over 30 years while keeping our founding principle of empowering people to make local business decisions.
Even though we are a large company, we continue to provide our customers tailored services for all their electrical supply needs. All branches have the freedom to serve and meet the needs of its individual marketplace, and the autonomy to price and stock items based on customers’ needs. This gives our branches the opportunity to build local relationships within their communities.
CES has the benefits of a worldwide service network and the personal service of a neighborhood store.
While CES now employs more than 3,000 people at 466 locations across the United States, our company values have stayed true. We believe in local people building relationships with customers and providing them with the products and services they need.
Summary
The shipping/receiving manager is expected to fully understand all warehouse processes to proficiently execute CES Online fulfillment center activities and standard operating procedures.
The primary warehouse activities include material receiving, material put-a-way, picking, packing, shipping, and general handling. Additionally, wire cutting, and paralleling can be a work requirement.
The shipping/receiving manager is responsible for managing all aspects of the CES Online fulfillment center’s production floor, overseeing the team’s associates, and their overall day to day activities. Additionally, the warehouse manager must quickly resolve complex situations as they arise to ensure both internal and external customer satisfaction.
Essential Job Functions
- Manage and perform activities of employees engaged in loading/unloading, selecting, packing, shipping, receiving, and transporting merchandise as well as incoming and outgoing shipment activity; ensures efficient, accurate, and timely customer service.
- Responsible for the overall direction, coordination of employee training, and evaluation of warehouse employees.
- Responsibilities include: interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Carries out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws. Manages team and as a working manager fills in to help as needed.
- Provide and utilize various performance and status reports, including pull times, safety, inventory, equipment maintenance, security, and cycle counts.
- Operate and maneuver material handling equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturers’ instructions.
- Maintain the warehouse in an orderly and clean state; follow all company safety procedures; perform daily safety inspections (follow LEAN principles).
- Ensure a healthy and productive work environment.
- Identify deficiencies and/or areas of improvement and communicate to management team for resolution.
- Ability to develop and maintain positive relations with customers, coworkers and supervisors.
- Ability to multi-task and to work effectively in a fast-paced environment.
- Ability to work full time or overtime, if necessary.
Education/Experience
- High school diploma or GED, bachelor’s degree preferred; five to ten years of previous warehouse experience; or equivalent combination of education and experience.
- Individual must have PC skills and product knowledge. In addition, must possess interpersonal skills, organizational skills, be self-sufficient, detail oriented, and have an ability to communicate effectively.
- Preferred candidates will have electrical product and application knowledge, electrical product materials handling experience, and a background in wholesale electrical distribution.
- Valid driver's license and/or CDL and ability to obtain forklift license.
Competencies
- Improves processes, product and services.
- Looks for way to improve and promote quality.
- Problem solving skills.
- Makes timely decisions.
- Observes safety procedures and policies.
Work Environment
- Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, pickers, reach trucks, push carts, and wire cutting, paralleling, and pulling head installation machines, in the manner necessary to move materials and consistent with manufacturers’ instructions and safety instructions.
- Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes.
Supervisory Responsibility
This position has supervisory responsibilities.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 75 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
City Electric Supply (CES) provides equal employment opportunities (EEO) to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or other protected class status. In additional to the federal law requirements, CES complies with applicable state and local laws governing nondiscrimination in employment. CES also makes reasonable accommodations to qualified individuals with disabilities, in accordance with the ADA. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.
City Electric Supply is a drug free workplace.
For further information about CES, visit our website at www.cityelectricsupply.com.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person