FULL JOB DESCRIPTION :
REQUIREMENTS:
- Good communication/customer service/time management
- Availability to work on flexible schedule (weekend, holidays)
- Proficient in Microsoft Office suite of programs (Outlook, Word, Excel and PowerPoint)
- Excellent written and verbal communication skills, capable to work in a team/interdepartmental environment
- Must be legally authorized to work in the U.S. without sponsorship
- High School Graduate
- Air cargo experience and documentation related experience is a plus
FULL-TIME CARGO RESEVATION JOB FUNCTION:
- Handle all customers' calls for booking reservations
- Work within the sales team to maximize revenue & profitability
- Work closely with teams to ensure customers’ needs and expectations are met
- Maintain relationships with key sales agents, operation agent, warehouse agent; assist to monitor the flight build up when necessary
- Handle service issues and respond to customer quickly, analyze market information and follow up effectively
- Be responsible for flight rate monitor.
- Perform all other duties assigned or delegated by manager and supervisor
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Professional development assistance
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Holidays
- On call
- Overtime
- Rotating weekends
- Weekends as needed
Work setting:
Work Location: In person