Business Operations Lead (PST Time Zone)
About Clarity Pediatrics
Clarity Pediatrics is reimagining pediatric chronic care, starting with ADHD. Nearly 10% of American children are diagnosed with ADHD, and for parents it can feel impossible to get the right care. We are building a virtual pediatric ADHD clinic that delivers trusted care to all families. Our new clinical model is tech-enabled, backed by the best science, and has the potential to deliver exceptional health outcomes to transform a child’s trajectory. In the future, our pediatric care platform will expand rapidly to other common chronic conditions like asthma, allergies, and obesity.
Our cofounders have deep domain expertise in healthcare. Our CEO Christina LaMontagne has led two startups to >$100M in ARR and profitability. As COO of a leading women’s telehealth service, she was responsible for delivering care to over 200k patients. Previously, she was an early product manager and GM at NerdWallet, which had its IPO in 2021. Our Chief Medical Officer Alesandro Larrazabal trained at UCSF and Stanford. Until recently, he was a Medical Director building specialty care services at Kaiser Permanente. Earlier, he worked at IDEO.
We have raised $10M in seed capital from top VCs who have led investments in category-defining health-tech companies like One Medical, Hims, Spring Health, Cityblock, Honor, and Tia. We attracted angels from the world’s top digital health companies like CityBlock, Livongo, Ginger, Hims, Quartet, Pill Club and more.
What makes this role unique
Amplify our growth. Develop analytics and playbooks on how to scale and grow our organization and strategy to ensure all stakeholders – from family caregivers to referring providers to our care team – can have the best experience possible.
Build a best-in-class bizops function. As our first BizOps hire, you will be working on special initiatives, new product or service launches, top-level business priorities & goals, strategic planning and processes. This is a high-visibility role, where you will be working closely with both the Head of Strategy, Finance, and Operations and the CEO.
Influence the culture and trajectory of our company. We are a young and inclusive team, and we value your ambition to help build all aspects of the company.
Impact a child’s health, and you can influence a lifetime of better health. This is a chance to grow an impactful service and platform that brings health to >25M American families.
Role Overview: We are seeking a dynamic Business Operations Lead who will play a pivotal role in shaping our operational strategy and driving impactful growth. The ideal candidate will possess a strong entrepreneurial mindset, thrive in a fast-paced environment, and demonstrate a passion for healthcare innovation.
You will be reporting to the Head of Strategy, Operations, and Finance (ex-Goldman Sachs / TPG, former VC-backed digital health startup founder, Stanford MBA).
What you'll do
-
Data-Driven Strategy: Utilize data analysis to derive insights and formulate strategic recommendations that enhance operational efficiency and drive business growth.
-
Research, Experimentation, and Optimization: Work cross-functionally to conduct user research and synthesize user feedback. Develop and implement experiments to optimize conversion rates and enhance user experience across our platform.
-
Project Management: Lead cross-functional teams in launching new service lines and expanding into new geographical markets, ensuring milestone management and project success.
-
Financial Modeling: Develop and maintain basic financial models to support decision-making and financial planning processes.
-
Operational Excellence: Drive operational improvements and efficiencies across various functions including Operations, Finance, Strategy, and Product Development.
Who we are looking for:
-
Leadership Presence: Ability to command respect and influence decisions in a virtual environment, collaborating effectively with team members at all levels.
-
High Intensity: A hunger for impactful work and willingness to meet the demands of the business; driven by a desire for accelerated career progression.
-
Culture Builder: Excited about contributing to and shaping company culture, with aspirations for leadership exposure and growth within the organization.
-
Detail-Oriented: Strong attention to detail with a proactive mindset; ability to anticipate challenges and address them effectively.
-
A minimum of 3+ years work experience
-
Bonus Points: Experience in investment banking or management consulting with a keen interest in healthcare
sQqDqJRxGd