- Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store. • Genuinely thanks each customer and invites them back. • Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Operates cash register accurately and scans all products. • Redeems promotional coupons, WIC checks and rain checks; receives cash, checks, and EBT/EFT transactions; counts back change, issues receipts and Catalina coupons. • Changes register tape and ribbons as necessary. • Places merchandise in bags and or cart in a neat, organized fashion. • Assists courtesy clerks as needed. • Answers customer questions and concerns and follows-up with appropriate personnel. • Understands and follows local, state, and company policies on sales of tobacco and liquor. • Ensures compliance with local, state, and federal guidelines regarding WIC and EBT (Link). • Required to know value, look-up numbers, department numbers, and features of items for which money is received. • Perceives immediate surroundings for customer needs and problems for store safety and security. • Communicates clearly and distinctly on the intercom or telephone system. • Reviews weekly store ad to note price changes and sale items. • Keeps register area clean and adheres to “5S” standards, ensures adequate supplies are ready and available, and helps maintain the store appearance. • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. • Maintains strict adherence to department and company guidelines related to personal hygiene and dress. • Adheres to company policies and individual store guidelines. • Reports to work when scheduled and on time. • Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.
Job Types: Full-time, Part-time
Pay: From $13.95 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to Relocate:
- Lake Zurich, IL 60047: Relocate before starting work (Preferred)
Work Location: In person