Overview:
Summary Statement:
The Administrative Specialist II - Entertainment will perform a wide range of administrative and office support activities for the Entertainment department Executives to facilitate the efficient operation of the department.
Job Duties:
Primary Job Duties: – Includes but is not limited to:
- Perform general clerical duties in support of department executives.
-
Prepare and modify documents, such as reports, drafts, memos, and emails.
-
Manage entertainment calendars and schedules meetings in support of department executives.
-
Book and arrange travel accommodations such as flights, hotels, transportation, restaurants, and entertainment as needed for department executives.
-
Participate in short- and long-term planning aligned with goals set by executives.
-
Respond to requests in a timely manner and resolve issues and concerns with a sense of urgency.
-
Coordinate and communicate with vendors, consultants and organizations as required.
-
Liaison between Entertainment and other internal business units (Special Events, Sales, F&B, etc.).
-
Maintain a complete knowledge of and comply with all company policies and procedures.
-
Effectively manage deadlines and produce high quality work.
-
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
-
Perform other job-related duties as requested.
Qualifications:
Qualifications: – Includes but is not limited to:
-
Previous experience with principles and practices of office management.
-
Strong knowledge and familiarity with Outlook, Teams, Excel, Word, and PowerPoint.
-
Superb organizational and communication skills.
-
Ability to complete multiple tasks in a fast-moving environment.
-
Capable of meeting deadlines and working with daily time constraints.
-
Polished appearance and demeanor.
-
Excellent customer service skills.
- Ability to work varied shifts, including nights, weekends, and holidays.
- Ability to effectively communicate in English, in both written and verbal.
-
Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Preferred:
-
Previous experience with systems such as Hot SOS, Kronos, and AXS Ticketing.
-
Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
-
Bachelor's degree or equivalent experience.
-
Must be 21 years of age.
-
At least 6 months of administrative office experience.
-
At least one year of production and entertainment industry experience.
Certificates, Licenses, Regulations:
-
Proof of eligibility to work in the United States.