Position Title: Assistant Town Manager - Operations
Department: Town Administration
Reports To: Town Manager
FLSA Status: Exempt
Salary Range: Payband E
Job Summary:
The Assistant Town Manager - Operations is responsible for overseeing the day-to-day operations of all town departments, excluding the Police Department. This role involves coordinating and managing the activities of multiple departments to ensure efficient and effective service delivery to the community. The Assistant Town Manager - Operations will work closely with department heads, providing leadership and support to achieve the town's goals and objectives.
Key Responsibilities:
1. Operational Management:
- Oversee and coordinate the operations of all town departments, excluding the Police Department, ensuring they function efficiently and effectively.
- Implement policies, procedures, and programs to improve operational performance and service delivery.
- Monitor department performance, addressing issues and making improvements as necessary.
2. Leadership and Supervision:
- Provide leadership and direction to department heads and staff, fostering a collaborative and productive work environment.
- Conduct regular meetings with department heads to review progress, set goals, and address any challenges.
- Assist in the development and implementation of departmental goals, objectives, and budgets.
3. Strategic Planning:
- Collaborate with the Town Manager and other senior staff to develop and implement strategic plans for the town.
- Participate in long-term planning and policy development to enhance the town's operations and services.
- Ensure alignment of departmental activities with the town's strategic goals and priorities.
4. Budget and Financial Management:
- Assist in the preparation and administration of the town's budget, ensuring responsible financial management.
- Monitor departmental budgets, expenditures, and financial performance, making adjustments as needed.
- Identify cost-saving opportunities and implement measures to improve financial efficiency.
5. Community Relations:
- Serve as a liaison between the town administration and the community, addressing concerns and providing information.
- Participate in community meetings, events, and activities to promote positive relationships between the town and its residents.
- Ensure effective communication and collaboration with community organizations and stakeholders.
6. Project Management:
- Oversee and coordinate special projects and initiatives, ensuring timely and successful completion.
- Manage project teams, assign tasks, and monitor progress to achieve project goals.
- Provide regular updates to the Town Manager and other stakeholders on project status and outcomes.
7. Policy Implementation:
- Assist in the development, implementation, and enforcement of town policies and procedures.
- Ensure compliance with local, state, and federal regulations and standards.
- Review and recommend updates to policies and procedures as needed.
Qualifications:
- Bachelor's degree in public administration, Business Administration, or a related field preferred or a Minimum of 5 years of experience in municipal government or a related field, with at least 3 years in a supervisory or managerial role.
- Strong understanding of municipal operations and services.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage multiple departments and projects effectively.
- Strong analytical and problem-solving abilities.
- Proficiency in budgeting and financial management.
- Ability to work collaboratively with diverse groups of people and organizations.
Special Requirements:
- Possess any certifications required by the Town
- Must pass a criminal background check and drug screening
- Must possess and retain a valid motor vehicle operator's license
- Work requires sitting, standing, lifting, bending, and working in an administrative office setting for extended periods of time