Job Overview:
We are seeking a Front Desk Receptionist to join our dynamic team. The ideal candidate should have exceptional communication skills and a friendly demeanor to provide excellent customer service. This position plays a crucial role in creating a positive first impression for our patients and visitors at Magnolia Eye Center.
Duties:
- Greet and welcome patients in a professional and friendly manner
- Answer incoming calls, determine the purpose of the call, and transfer to appropriate personnel
- Provide information about the organization to patients and visitors
- Schedule appointments and maintain calendars
- Assist with clerical tasks such as typing, filing, and data entry
- Scanning and processing insurance information
- Scheduling referrals with other medical practices
- Scheduling medical testing (MRI, CT Scans, etc...)
- Collecting payments for services provided
- Preparation of payment information, insurance forms, and correspondence for our billing department
- Preparing deposits for our banking institution
- Preparing daily balance reports for payments collected
- Preparing reports on clinic volume
Experience:
The following skills are required or preferred for this position:
- Proficiency in computerized systems for appointment scheduling and data entry
- Excellent phone etiquette with the ability to handle inquiries effectively
- Prior experience in customer support or receptionist roles preferred
- Familiarity with ophthalmology or medical office procedures is a plus
- Ability to assist with event planning and project coordination
- Strong proofreading skills for reviewing documents and correspondence
- Clerical skills such as typing, filing, and general office tasks
This Front Desk Receptionist position offers an opportunity to showcase your organizational skills, interpersonal abilities, and attention to detail. If you are looking to be an integral part of a small dynamic team, we encourage you to apply.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
Ability to Relocate:
- Roanoke, VA 24018: Relocate before starting work (Required)
Work Location: In person