We are seeking a dedicated and customer-focused individual to join our fast-paced team as a Customer Service Representative in our high-volume call center in New Brighton, CO 55112. As a crucial part of our organization, you will be responsible for ensuring positive customer experiences by addressing inquiries, resolving issues, and providing exceptional service over the phone. Our customers rely on our services to live a fulfilling life, so empathy and compassion are paramount.
Work Hours: 8-5
Dress Code/Parking/Environment: Biz Casual
Onsite/Hybrid/Remote: Onsite New Brighton, CO 55112
Temp to Hire 4-6 months
Perm Salary range: $18-22/hr
Preferred Qualifications:
- 2+ years in a call center environment.
- Previous experience in customer service or a related field.
- DME or Medical experience.
- Familiarity with insurance rules and regulations, including working with HIPAA and Personally Identifiable Information.
Here’s what we have to offer:
- Variety of Medical, Dental and Vision Insurance Plans
- 401k Plan
- PTO and Paid Holidays
- EAP
- Employee Discounts