Responsibilities:
- Perform night audit duties including checking guests in and out, reconciling accounts, and preparing reports
- Handle guest inquiries and resolve any issues or complaints
- Maintain accurate records of guest transactions and interactions
- Operate phone systems and handle incoming calls
- Assist with guest relations and provide exceptional customer service
Skills:
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work independently and handle multiple tasks simultaneously
- Proficient in using computer systems and software
- Previous experience in a similar role is preferred, but not required
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of the hotel during the overnight hours. Your attention to detail, excellent customer service skills, and ability to handle various responsibilities will contribute to the overall guest satisfaction. If you are a reliable individual with a passion for providing exceptional service, we encourage you to apply for this position.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Rotating weekends
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person