You will be the first point of contact for Choco Fans in the US and ready to answer any burning questions or concerns they might have. Whether it’s about an order they placed, the suitability of our choco, or the mission we’re on to end exploitation in cocoa, you’ll do it in true Tony’s style. You have a serious passion for turning bad experiences into awesome ones that are worth shouting about!
Your creative and caring attitude will drive serious impact by building brand love and fostering long-term trust with our Choco Fans. You’ll be face of Tony's and will deliver solutions so brilliantly that customer care, Choco Fancare, is seen as a shining example of what truly exceptional customer service looks like.
Please submit a brief cover letter (max 500 words) telling us why you think you would make a great Tony’s Choco Fan Caretaker. Creative writing with perfect spelling and grammar is a key requirement for this role so we will be reviewing your cover letter with this in mind.
Please don't be tempted to use ChatGPT (or any other AI for that matter) to fill out this application form. You won't be using it in your day-to-day role, so we'd like to get a feel for your natural writing ability, without any help.
Are you passionate about making a difference in the world? Look no further! If you're ready to take the chocolate industry to new heights with us, we'd love to hear from you! Please send your direct application, no agencies. We can't wait to hear from you!
Everybody is welcome to apply. From classics to limited editions, we know that different flavors make life more inspiring. And not just in our chocolate assortment. At Tony’s, we welcome everyone with equal enthusiasm – regardless of race, colour, age, gender, sexual orientation, nationality, disability or veteran status. Crazy about chocolate, serious about people.