Join Our Team as a Customer Service Representative!
Are you passionate about providing exceptional service to customers? Do you thrive in a dynamic, fast-paced environment? If so, we have the perfect opportunity for you to join our team at Hoffer, a trusted family-operated Pest Control company since 1975.
About Us:
At Hoffer, we take pride in serving both residential and commercial clients with top-notch lawn, pest, and termite control services. With decades of experience, we have established ourselves as a reliable partner in keeping properties pest-free and beautiful.
Responsibilities:
- Answer incoming calls from customers and prospects promptly and professionally.
- Address customer inquiries, resolve issues, and provide solutions effectively and efficiently.
- Schedule appointments for service and ensure proper documentation of customer requests.
- Process payments accurately and in a timely manner.
- Provide excellent customer service that exceeds expectations and builds loyalty.
- Collaborate with other team members to ensure seamless service delivery.
Requirements:
- Previous experience in customer service or a related field preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work well under pressure in a fast-paced environment.
- Proficiency in using computer systems and basic software applications.
- Positive attitude and willingness to learn and grow within the company.
Why Join Us?
- Competitive compensation package and generous bonus structure which can help you general $1 - $4 in addition to hourly rate.
- A supportive and inclusive work environment that values teamwork and collaboration.
- Comprehensive training and ongoing development opportunities.
- Make a meaningful impact by helping our customers live comfortably and pest-free.
- Paid Time off and Holidays
If you're ready to take your customer service skills to the next level and become a valuable member of our team, we want to hear from you! Apply now by applying with us!
Join Hoffer and be part of a company that is committed to excellence in service and customer satisfaction!
Job Type: Full-time
Pay: From $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Coral Springs, FL 33065 (Required)
Ability to Relocate:
- Coral Springs, FL 33065: Relocate before starting work (Required)
Work Location: Hybrid remote in Coral Springs, FL 33065