Velocity Powersport is looking for a dynamic Asst. Service Manager to join our team. We are a premium multi line dealer that services Yamaha, Honda, Kawasaki, Suzuki, CfMoto, Can-Am, BMW, Ducati and more near Charleston SC, with some of the most beautiful areas to ride, live, and raise a family. We have 5 trained technicians and 3 service writer currently. We want someone to assist leading a talented Service Team at the highest level to produce superior, customer oriented, department performance. This position will pay $60,000 plus annually depending on experience. It is a salary plus commission pay plan.
Essential Duties:
● Work with the Service Manager for the hiring and training of an effective service team, and ensuring high teammate retention
● Sets schedules and assigns tasks to service department employees
● Work with the Service Manager and oversees warranty claim administrator
● Train staff in best practices in selling service, customer satisfaction, and brand awareness
● Monitor Service Writers efforts and effectiveness.
● Monitors Dealership adherence to manufacturer standards.
● Effectively Manage Shop Workflow.
● Assists in diagnosing vehicle problems
● Work with the Service Manager to Handle all Shop auditing.
● Determine and communicate monthly and yearly forecasts in terms of gross profits, objectives and departmental profit
● Forecast monthly objectives in terms of the number and type of Customer RO's, time utilization, prospecting efforts, sales, and projected income.
● Demonstrates the Company’s Core Values
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
Shift:
Ability to Relocate:
- Ladson, SC 29456: Relocate before starting work (Required)
Work Location: In person