We are a family owned dealership looking for an experienced and qualified automotive technician. We are looking for someone that has ASE certifications and can lead our great team of technicians.
Job Title: Automotive Technician
Department: Service Department
Reports To: Service Manager
FLSA Status: Non-Exempt
SUMMARY
Ensures that repairs are performed correctly and efficiently by and that the service department maintains a consistently high level of customer satisfaction.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
Recruits, hires, and motivates qualified service technicians.
Assists technicians in developing their skills.
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Ensures that all department employees receive appropriate manufacturer training.
Conducts regular performance reviews for all technicians in accordance with dealership guidelines.
Ensures that all repairs are assigned to technicians in an equal and fair manner.
Provides technical support for technicians when necessary.
Ensures repairs are charged out correctly.
Checks progress of each repair order throughout the day.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Road tests vehicles to quality-check work performed.
Accounts for all documents; ensures that none are missing and all are processed correctly.
Establishes and maintains customer follow-up program to confirm satisfaction with the service experience.
Monitors technicians' daily productivity reports and corresponding payroll records.
Monitors shop condition, including cleanliness, safety, and the condition of shop equipment. Reports problems to the service manager or dealer.
Ensures the proper care, storage, and inventory of special tools.
Strives for harmony and teamwork within the department and with all other departments.
Maintains safe work environment.
Maintains professional appearance.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- Four to ten years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
CERTIFICATES, LICENSES, REGISTRATIONS
Automotive Service Excellence (ASE) Certifications
Valid Driver's License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Job Type: Full-time
Pay: $80,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Ability to Relocate:
- Simi Valley, CA 93065: Relocate before starting work (Required)
Work Location: In person