Property Claims Desk Examiner
Allied Trust Insurance is not a standard ‘business as usual’ - P&C Insurance Company. We have just been named the fastest-growing Insurance Company by Inc. 5000 and received a 2020 Top Insurance Workplace award. Allied Trust is led by an experienced team of industry professionals who are committed to customer service and industry innovation. As a potential employee, you will help shape the company and contribute to its continued growth and success. Allied Trust encourages you to bring new ideas and innovative suggestions to the table. The time to join Allied Trust is now!
Summary:
The Claim Examiner is responsible for handling residential property insurance claims in the states of Texas, Louisiana, North Carolina, and South Carolina. Evaluate and settle claims within designated authority: direct the investigation and claims settlement activities of Field Adjusters and vendors. Examine assigned claim files, insurance policies and other documents to determine coverage applicable to a loss. Pay claims within designated authority. This position reports directly to the Claims Manager and works with others in the company, as well as outside vendors for successful completion of tasks. This is a full-time position. Regular working hours are Monday through Friday, 8:00 am- 5:00 pm; although, there is some flexibility in hours within the confines of the job requirements, but the employee must be available to work in the event of a catastrophe. The ideal candidate must have the ability to prioritize their workload and work to conclude claims with minimal oversight. Prior experience working in a remote capacity preferred.
This Job:
Title: Desk Claims Examiner
Location: Remote
Reports to: Claims Manager
Salary: Negotiable
Essential Duties and Responsibilities:
- Review, investigate, confirm coverage, evaluate liability, establish damages, and negotiate settlement of first-party property insurance claims.
- Collaborate Xactimate estimates
- Effectively collaborate and communicate with insured’s, claimants, producers, attorneys, internal staff, and all other involved parties regarding claims handling as necessary.
- Verify and analyze data to ensure that the claims are valid and that the settlements are made according to company practices and procedures.
- Maintain claim files and update as needed.
- Document claim files to support actions taken.
- Maintain adequate reserves.
- Provide support to claim management on all other related tasks as needed.
- Maintain current knowledge of policy contracts, court decisions, and industry trends.
- Handle claims in compliance with statutes, regulations, and case law.
- Serve as a catastrophe team member and assists with the execution of the Company’s Catastrophe Response Plan.
- Engage in cognitive and analytic abilities.
- Maintain positive interpersonal skills and abilities.
- Maintain strict confidentiality on all files and records.
- Exercise independent judgment and discretion in performance of duties and responsibilities.
Required:
Education: Bachelor’s Degree or equivalent.
Experience: 5 or more years of property adjusting experience
License: LA, NC, SC, TX
Skills:
- At least 5+ years of relevant experience of property desk examiner experience
- Excellent oral and written communication
- PC literate, including Microsoft Office products
- Xactimate
- Analytical and interpretive skills
- Strong organizational skills
- Ability to work independently and in a team environment
- Advanced knowledge of insurance contracts, Unfair Claims Settlement Practices, legal decisions affecting claims operations, Claims Plan, Claims Handling Procedures Manual and corporate claims policies and procedures.
- Demonstrates an aptitude or experience in evaluating, analyzing and interpreting information; strong analytical skills, exercising good decision making and independent judgment.
- A strong track record of conducting research or investigations.
- Must have advanced negotiation and conflict resolution skills.
- Must be a team player and able to communicate effectively with co-workers and others.
- Must be able to establish priorities in work assignments and have the ability to multitask and work under pressure and deadlines.
- Ability to work flexible hours as needed
Allied Trust Insurance Company provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
Work setting:
Experience:
- Property Desk Examiner: 5 years (Preferred)
Work Location: Remote