Manhattan School of Computer Technology (MSCT) is a premier institution offering specialized training programs both on-campus and online. We are committed to providing high-quality education and exceptional support to our students. MSCT aims to expand its reach while continuing to innovate its curriculum delivery. With a strong track record of success and high job placement rates, MSCT is dedicated to helping students achieve their goals.
If you are a self-starter who is passionate about helping people achieve success and inspiring others to fulfill their dreams, this position may be for you!
MSCT is seeking a person who will provide caring guidance to people exploring the possibility of furthering their education.
You must have exceptional customer service and sales skills, the ability to connect with people, the desire for a challenge, a passion to learn and grow every day, and a can-do attitude.
- You must be a team player and be passionate about initial and continued training.
- You must strive for achieving excellence.
- The successful candidate will be part of a team passionate about helping and inspiring people to take action on their dreams.
- Our philosophy as a school is about being present, making a person's day, having fun, and changing lives one conversation and one connection at a time while providing the highest level of service possible.
Job Description
- Handle both incoming and outgoing calls, texts, and emails to prospective students.
- Responsible for giving highly effective and inspirational presentations and tours in person and using Zoom.
- Follow up with prospective students, nurturing them, and enrolling them in school.
- Utilize a CRM to update all client connections and follow-ups.
- Enjoy having fun daily.
Knowledge, Skills & Traits
- Excellent customer service skills, including authentic and sincere communication.
- Effective sales skills and ability to connect with people.
- Exceptional voice and personality.
- Open to continuous training, personal growth, and development.
- Comfortable with communicating via live and recorded video or be open to receiving training to become effective with video communication.
- Willing to practice and role-play daily.
- Knowledge/passion for achieving excellence.
- Willing to work with a proven process for optimal success.
- Confident self-starter.
- Flexible and willing to advance skills to meet the demands of the job and market changes.
- Oriented to working within a team.
- Ability to prioritize and multi-task.
- Solid computer skills (word processing, spreadsheets, PowerPoint, Zoom, email, and database).
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Brooklyn, NY 11230: Relocate before starting work (Required)
Work Location: In person