Ignite Your Career as a Renewal Specialist in Tampa, Florida!
Location: Tampa, FL
Rocket Pest, a leading service provider in Pest, Termite, and Lawn Services, is searching for a Renewal Specialist to join our dynamic team in Tampa, Florida.
Key Responsibilities of a Renewal Specialist:
- Proactively contacting customers approaching defined renewal dates.
- Utilizing customer database and reporting to create target list for contact
- Aiding Retention Specialist by contacting customers who submitted cancelled requests, service transfers, and homeowner changes.
- Making sure that all designated customers have received invoices for the renewal of their termite services.
- Working with all migrated customers to transition their account into a rocket monthly payment plan.
- Utilizing diverse communication channels to engage and connect with customers, reaffirming the value proposition and encouraging them to renew their service with Rocket.
Requirements for a Renewal Specialist:
- 2 or more years of experience in administrative, billing, collections, or customer service.
- Excellent communication and interpersonal skills.
- Working knowledge of Microsoft Word, Excel and Outlook.
- Ability to use a multi-line telephone system, copy/fax machine, scanner, printer, and postage meter.
- Proficiency in PestPac is ideal.
Why Join Rocket Pest?
- Competitive Salary: Enjoy a competitive base salary.
- Comprehensive Benefits: Receive stellar medical, dental, and vision coverage.
- Career Growth: Opportunities for career advancement in a supportive and collaborative environment.
- Innovative Products: Be part of an exciting company with cutting-edge products that customers love.
- Recognition: Work for a company that values your contributions and rewards your achievements.
Apply Now!
Ready to take your career to the next level? Apply today by submitting your resume and a cover letter outlining your experience and why you’re the perfect fit for this role.
Rocket Pest is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.
Join Rocket Pest and launch your career into the stratosphere!
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
Work setting:
Experience:
- Renewal: 2 years (Required)
Work Location: In person