My House is a Senior Care agency looking for an experienced Care Coordinator. My House is family owned and operated and has been serving our seniors for over 10 years. Our clients are located mainly in the East Valley. As a Scheduling Coordinator with My House your responsibilities are as follows
JOB RESPONSIBILITIES
Supervise services and support care delivery to clients according to My House policy and procedures
- Conduct new client Home Assessments and Supervisory Visits as per schedule
- Document any and all communications, issues, and changes in Clearcare. Make sure messages are followed up and/or returned promptly
- Input, update, and maintain client/direct care staff schedules in Clearcare
- Adjust schedules when changes occur to maintain customer satisfaction (call-offs, cancellations, no shows, etc.) and document all changes in Clearcare
- Communicate all staffing issues with management and office staff
- Maintain effective communication with clients, case managers, direct care staff, and office staff
- Emergency fill-ins
- On-call after hours phone on a rotational basis
- Participate in all staff meetings
- Any other duties or responsibilities given by the CEO/ Office Manager
KNOWLEDGE, SKILLS AND ABILITIES
- Must have a related degree and/or experience in home health care, long term care or care management.
- Required to pass a criminal/background check Department of Economic Security Central Registry.
- Obtain and maintain a Level 1 Fingerprint Clearance Card
- Current AZ drivers license
- Must provide three (3) verifiable references (non-family).
- Preferred current CPR and First Aid Certifications.
- preferred current notification of being free of TB.
- Must be able to pass all written and skills portions of the Arizona Direct Care Curriculum or be currently DCW certified
- Bilingual is a plus
It would be a plus if you have experience working with ALTCS requirements and have knowledge of our contractual obligations and visit schedules. You must be dedicated and be able to work well under pressure and handle stressful situations.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Work Location: In person