Ready to take the next step in your hospitality career?? The Fairfield Inn by Marriott- Peachtree City is looking to add an Operations Manager to our Team!!
Fairfield by Marriott is one of the fastest growing brands in the Marriott family and this high volume, beautiful hotel is the top performing hotel in PTC.
Position: Hotel Operations Manager
Department: Front Office/Rooms Division
Reports to: General Manager
Position Summary:
The Operations Manager is responsible for maintaining profitability and high levels of service for all hotel operations. He or she must have a working knowledge of all functions carried out in the Front Office and Housekeeping area, including night audit, reservations, front desk reception, room attendants and laundry. The ideal candidate will be an outgoing individual with thorough capability for up-selling property services and attending to guests needs. He or she supervises all Front Office, Night Audit and housekeeping staff, and performs a shift only when business levels or training dictate a need.
Specific Duties:
- Manage in compliance with Local, State and Federal laws and regulations.
- Participate actively in all aspects of the Manager on Duty Program.
- Maintain procedures for credit control and handling of financial transactions as well as monies, guest security and emergency procedures.
- Supervise the operation of the Front Office, including telephone procedures, cashier and clerk duties, night audit and reservations. Ensures cleanliness of desk lobby areas through housekeeping.
- Interviews, selects, and trains Front Office and housekeeping staff, including on-going orientation and development of each associate.
- Plan for and schedule manpower, equipment, and supply requirements for the Department and maintain accountability for the cost, utilization, and performance of associates and equipment.
- Prepare and distribute to all department heads weekly a forecast of hotel occupancy, departure, and arrivals; change hotel status appropriately. Forecast monthly occupancy and house count for the hotel.
- Manage the Reservation function to maintain highest possible room occupancy and average daily room rate through suggestive selling by associates. Control the selling of rooms and rates directly through the hotel reservation system and all other outside reservation sources.
- Maintain departmental communication through the effective use of staff meetings, logbooks and bulletin boards.
- Assist in the preparation of annual hotel budgets including Room Revenue Forecast and Front Office Expense Plans.
- Responsible for the training of all front office staff. Maintenance of personnel files with inclusion of orientation checklists, training guides and all training documentation.
- Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Employee Handbook.
- Perform all other duties as assigned by management.
Are up for this challenge & ready to join a great team? Are you ready to have fun & take great care of our guests?? If you have a passion for hospitality, want to join a great team, work at a great hotel, and be part of a wonderful brand then APPLY NOW!
Job Type: Full-time
Pay: From $20.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Night shift
Application Question(s):
- Are you able to work weekends and Holidays?
Experience:
- Hotel Management: 2 years (Required)
- Marriott/FOSSE: 2 years (Required)
- Front Desk: 2 years (Required)
Ability to Relocate:
- Peachtree City, GA 30269: Relocate before starting work (Required)
Work Location: In person