We are a managed services provider offering IT services around greater Boston. We provide helpdesk, project, and network related services, but our primary focus is on the structure of IT, particularly around cybersecurity and compliance programs. We have been growing steadily since 2010 and have an open position for an experienced Senior Systems Engineer with a heavy focus on Microsoft 365, Microsoft SharePoint, and Microsoft Azure.
Our Senior Project Engineers focus their efforts on designing and executing multi layered IT projects, including the deployment of cybersecurity and compliance management solutions, cloud migrations, email migrations, server migrations, and more. We are looking for a senior engineer who is proficient with all aspects of Microsoft 365, Microsoft SharePoint, and Microsoft Azure solutions. We also highly value experience with platforms such as Amazon Web Services, and Google Compute Platform.
Daily responsibilities:
- Plan and execute IT project implementations (50%)
- Design solutions based on client infrastructure needs (20%)
- Provide occasional escalation collaboration with other technical team members (20%)
- Participate in the sales process, recommending and demonstrating products and services (10%)
Required Technical Attributes:
- Proficiency designing and executing technology related projects
- Solid proficiency architecting and administering Microsoft 365, Microsoft SharePoint and Microsoft Azure environments
- Proficiency with Azure AD / Entra, InTune, and AutoPilot
- Proficiency designing client infrastructures, both on-premises and cloud.
- Proficiency with VMware and HyperV hypervisors
- Proficiency with centralized storage solutions (NAS, SAN, etc)
- Proficiency with all Windows server operating systems
- Proficiency with core Windows server services such as Active Directory, DNS, DHCP, DFS, IIS, Print, etc
- Experience working with RDS infrastructures, full workspaces and published applications
- Experience with planning and executing email, file, and application server migrations
- Experience with PowerShell
- Networking and virtual networking concepts and equipment
- Excellent attention to detail and strong documentation skills
Additional Preferred Skills:
- Solid customer service skills, both over the phone and in person
- Positive attitude and approach to technical issues and challenges, as well as client interactions
- Desire to learn new skills, and further your IT career
- Relevant industry certifications (Microsoft Azure and 365, Net+, Sec+, CCNA, etc)
- Experience with disaster recovery concepts such as redundant and high availability environments, local and off-site backup methods and technologies, etc
- Network/infrastructure documentation and drawings
- Experience with MacOS, iOS and other Apple products
- Experience with mobile device management technologies
Culture & Compensation:
We believe the best work for our clients comes from happy IT professionals, so we have worked hard to create a welcoming environment that prioritizes the human side of the IT services field.
Beyond the work we perform for our clients, we invest in the professional careers of our team. We provide a training curriculum and reserve time during working hours for training on foundational and new technologies to ensure our team is ready for any challenge.
We believe that a healthy work-life balance is critical. We work in a fast-paced industry, which we complement with a laid back work environment with many perks. One of the keys to our success has been our culture of exceptional customer service, so we're looking for someone who can deliver the right attitude as well as the right technical solutions. Salary and benefits are dependent on experience.
Some job benefits include:
- Birthdays off!
- 401k with match
- Healthcare including dental, vision, and short term disability
- Friendly office environment with emphasis on not burning out in IT - We enforce our lunch breaks!
- Structured training on current and new technologies
- Commission structure available for new client referrals
- Flexible scheduling with ability to work from home when needed
Job Type: Full-time
Pay: $90,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Compensation package:
Experience level:
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- IT Project: 4 years (Preferred)
- Microsoft Azure: 4 years (Preferred)
- Microsoft 365: 4 years (Preferred)
Ability to Relocate:
- Newton, MA 02458: Relocate before starting work (Required)
Work Location: In person