PriorityWorkforce is hiring!
We offer long-term, full-time, weekly pay and temp-to-hire job opportunities!
Hiring for Customer Service in the city of Santa Fe Springs, CA!
Job title: Customer Service
Job location: Santa Fe Springs, Ca
Schedule: Monday to Friday
- 1st shift: 8:00am - 5:00pm
- Overtime
Pay rate: $21.00
Job description:
- Respond to customers on the phone or by email.
- Always check emails that come in and process or reply accordingly.
- Process orders from beginning to end.
- Identify new orders from revised orders.
- Responsible for releasing orders to the warehouse daily while ensuring proper instructions for each order are followed.
- Review own work and ensure accuracy before the orders are confirmed.
- Confirm pricing is correct for each PO with the corresponding price list.
- Check inventory to verify available inventory.
- Confirm orders via email and EDI.
- Update Operations team when items are low in stock.
- Understand the purchasing patterns for assigned distributors and update the Operations team of stocking requirements.
- Ensure pending orders and tasks are followed up daily.
- Release orders to the warehouse.
- Coordinate pallet configurations with the warehouse for outbound freight and for carriers to quote and follow SOP.
- Create load tenders in our freight system and send them out to carriers.
- Inbound and outbound freight management.
Qualifications:
- 5 years’ experience in Customer Service / Customer Care.
- Required knowledge of computer applications & Microsoft office programs.
- Excellent written, communication and organizational skills.
- Exceptional attention to detail; ability to work on multiple tasks.
- Advanced knowledge of Word, Excel, Adobe PDF, and EDI.
- Bi-lingual; Spanish and English
- Some overtime may be required.
All new hires must complete a PW Employment Application at www.priorityworkforce.com. Choose the nearest local branch.
About PW: We are the #1 privately held staffing company in California. Providing the best jobs in town! Servicing Colorado, Texas, Las Vegas, CA and more! We specialized in Light Industrial job placements, such as Warehousing, Manufacturing, Food Production and Logistics.
Looking forward to connecting with you! PriorityWorkforce at your service!
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Morning shift
Weekly day range:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 5 years (Required)
- EDI: 2 years (Required)
Language:
- Bilingual; Spanish and English (Required)
Work Location: In person