DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
Our DXC Insurance BPaaS and BPO services help our customers optimize and transform operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practices improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.
Essential Job Functions:
- Manage day-to-day business process transactions and teams, ensuring efficient and compliant operations.
- Implement process improvements to drive productivity and quality enhancements.
- Provide guidance and support to a team of senior analysts and analysts.
- Collaborate with senior management to develop and execute process-related strategies.
- Monitor performance metrics and key indicators to make data-driven decisions.
- Contribute to the development of budgets and resource allocation.
- Prepare and present performance reports to senior management.
- Ensure that the team meets quality and compliance standards.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
- Proven experience in business process transactions
- Proficiencies in business process management and optimization
- A continuous learner that stays abreast with industry knowledge and technology
- 5+ years of life insurance or annuity experience
Other Qualifications:
- Advanced degree in a relevant field a plus
- Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus
Job Type: Full-time
Pay: $80,000.00 - $104,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
Work setting:
Experience:
- Claims Management: 6 years (Preferred)
- Life Insurance: 6 years (Preferred)
- Process improvement: 6 years (Preferred)
License/Certification:
- Lean Six Sigma Black Belt (Preferred)
Work Location: Remote