We are looking for a motivated top-notch individual to add to our team of experienced professionals. This position is responsible for managing a portfolio of Homeowner Associations. You will build relationships with your Boards of Directors and work to provide them with the guidance and management oversight necessary for their associations. Responsibilities include working closely with the association Board of Directors to manage and operate the community and facilitate solutions.
EverStar Realty is a well-established real estate company in Tri Cities, Washington with a proven track record of success. We are proud of our team and we are looking for an individual who will enjoy working for a company with experienced and encouraging leadership. Most importantly, our company’s culture is supportive and professional, and we look for individuals who will fit in by making a positive contribution to the team.
Position Responsibilities:
General Administration
· Provide a high level of customer service including timely responses to all communications
· Maintaining documents and records
· Assist the Board on policy matters including reviewing policy and making recommendations
Financial
· Collect and deposit Association assessments, including billings as necessary
· Monitor and process Association payables
· Oversee delinquent accounts; prepare and record liens
· Prepare accurate and timely monthly financial and management reports for Boards of Directors including detailed reporting on budget variances
· Develop annual budgets, taking into consideration preservation of the asset and reserve study
· Interface directly with title/escrow companies regarding ownership changes
· Coordinate with the Board and Reserve Analyst for reserve studies and annual updates
· Full understanding of the association’s financial position
Operations
· Onsite visits
· Supervise vendors and employees
· Respond to emails, phone calls in a timely manner with appropriate follow-up calls
· Oversee preventative maintenance
· Maintain each association’s governing documents
· Create and/or maintain each associations Handbook
· Property inspections for compliance
· Process compliance, violation, fine letters
· Process architectural control applications
· Process escrow demand statements for property sales
· Process new owners i.e. update Appfolio, send welcome letter with Handbook
· Maintain community calendar and information sheets
· Oversee insurance renewals
· Assess cash balances and availability of funds for projects including cash flow management for capital improvements.
Meetings
· Schedule Board and Annual Meetings
· Send timely meeting notifications and when applicable, minutes, agendas, ballots, proxies
· Provide Board packages for Board meetings i.e. minutes, agendas, applicable documents
· Attend Board meeting and prepared to present management report
· Advise Board of Robert’s Rules of Order
· Ability to run a Board meeting, if necessary, according to Robert’s Rules of Order
Position Requirements
· Experience in professional HOA management or relevant field of property management
· Financial acumen (financial statements, budgets)
· Maintain professional relationship with Board of Directors, Unit Owners and Vendors
· Professional presentation of communication, reports, budgets and able to run organized and efficient meeting
· Organize time effectively and successfully balance demands of multiple projects.
· Strong managerial background
· Strong written and verbal communication skills
· Must have strong customer service skills with pleasant and professional demeanor.
· Ability to manage strong personalities.
· Computer literacy: Proficient working knowledge of Microsoft Office applications
· Flexible scheduling
· Multi-tasking skills are critical
· Available for occasional evening or weekend meetings
This is not an all-inclusive job description; therefore, management has the right to assign or reassign duties and responsibilities at any time.
We are an equal opportunity employer and value diversity at our company.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Life insurance
Experience level:
Schedule:
- Evenings as needed
- Monday to Friday
- On call
- Weekends as needed
Experience:
- Management: 3 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Kennewick, WA 99336 (Preferred)
Ability to Relocate:
- Kennewick, WA 99336: Relocate before starting work (Required)
Work Location: In person