Rev up your career and drive into the fast-paced world of Hoffman Car Wash! Working within our Customer Care Team at our corporate office, you’ll be the go-to person for customers, providing friendly assistance, resolving issues, and ensuring every visit to our car wash leaves our customers feeling satisfied and valued. Join the award-winning team at Hoffman Car Wash, recently crowned Company of the Year in 2023 by the Albany Business Review.
What’s In It For You?
- $22 - 23 per hour.
- Monday - Friday, 8AM – 5PM.
- Medical, Dental and Vision After 60 Days.
- 3 Weeks of PTO.
- 401K with 5% Company Match.
- Recognition Rewards.
- Free Car Washes and Discounts.
- Unlimited Career Growth Possibilities.
What You Will Do
- Responding and troubleshooting to customer inquiries in a professional and positive approach via email and website chat.
- Administration of our car wash unlimited programs such as updating billing information, updating/changing account plans, etc.
- Ensuring building security by answering the door intercom and maintaining lobby schedule for any guests or visitors.
- Communication with all store locations regarding customer situations via phone calls, chats and emails.
- General administrative and clerical skills such as sorting and distributing mail, including FedEx orders.
Do You Have?
- At least 1 year of proven customer service experience; administrative or receptionist experience is preferred.
- Possess excellent verbal and written communication and the ability to produce professional writing responses to customers.
- Must be detail oriented and able to work independently.
- Microsoft Office Suite (Word, Excel, Outlook).